OZ Verified Business
Australia's No.1 Computer Support Company
The Original PC Doctor - Carbon Neutral
Need Technical Support? 1300 723 628 Call Service is open 24 Hours/ 7 Days a Week

[helpie_notices group_id=’36415’/]

Computer FAQ's

  • Can a computer monitor be repaired?
    Whether a computer monitor can be repaired depends on the nature of the problem and the cost-effectiveness of the repair compared to replacing the monitor. Here’s a breakdown: Repairable Issues: Backlight issues: Sometimes, the backlight responsible for illuminating the screen might malfunction. Depending on the severity and monitor model, replacing the backlight could be a viable…Read More
  • Can computer repair shops steal your data without password?
    It’s important to clarify that while on-site repairs can offer some security advantages, they don’t entirely eliminate the risk of data access. Here’s a revised response incorporating this nuance: While on-site repairs can provide a layer of security compared to leaving your device at a shop, it’s crucial to understand that they don’t guarantee complete…Read More
  • Do you supply replacement parts and new laptops and desktop computers?
    Yes! Our technicians are equipped to handle most repairs efficiently. They carry a comprehensive inventory of standard parts, accessories, and tools, allowing them to fix many issues on the spot. This minimizes downtime and ensures a swift resolution for your needs. While prioritising on-site repairs, we also understand the need for custom solutions. If your…Read More
  • How do I transfer photos from iphone to mac computer?
    There are two main ways to transfer photos from your iPhone to your Mac computer: 1. Using the Photos app: This is the simplest and most common method. Here’s how to do it: Connect your iPhone to your Mac using a USB cable. Unlock your iPhone and trust the connection if prompted. The Photos app…Read More
  • How to backup iphone to computer?
    There are two main ways to backup your iPhone to your computer: 1. Using iTunes (for Windows PC): Requirements: A computer with iTunes installed (download from Apple’s website if needed). A USB cable to connect your iPhone to the computer. Steps: Connect your iPhone to your computer using the USB cable. Open iTunes on your computer.…Read More
  • How to clean a computer screen?
    Cleaning a computer screen requires some care to avoid damaging the delicate display. Here’s a step-by-step guide on how to clean a computer screen safely: Power off the Screen: Turn off your computer monitor to prevent any accidental input while cleaning. Use a Soft, Lint-Free Cloth: Choose a microfiber cloth or a soft cotton cloth…Read More
  • How to connect airpods to a laptop?
    To connect AirPods to a laptop, you’ll need to ensure that your laptop has Bluetooth capability and then follow these general steps: Turn on Bluetooth on your laptop: If Bluetooth is not already enabled, you’ll need to turn it on. This can usually be done through the system settings or the taskbar/notification area on your…Read More
  • How to connect Apple mouse to Mac?
    Connecting an Apple Mouse to your Mac There are two main ways to connect an Apple mouse to your Mac, depending on the type of mouse you have: 1. Connecting a Wireless Apple Mouse (Magic Mouse, Magic Mouse 2, Magic Trackpad): These mice connect to your Mac via Bluetooth. Here’s how: Turn on your mouse by…Read More
  • How to download youtube video to computer?
    Downloading YouTube videos directly to your computer can be against YouTube’s terms of service and may infringe on copyright laws, so it’s important to ensure you have the necessary rights or permissions before downloading any video. Additionally, YouTube’s platform does not offer an official built-in feature to download videos for offline viewing. However, if you…Read More
  • How to reboot a computer?
    Rebooting, also known as restarting, your computer is a simple yet effective way to refresh its system and potentially resolve minor issues like slow performance or application freezes. Here’s how to do it on different operating systems: Windows: Method 1: Using the Start Menu Click the Start menu button in the bottom left corner of your screen.…Read More
  • How to reset a macbook computer?
    There are two ways to reset a MacBook computer, depending on your purpose: 1. Erase All Content and Settings (Factory Reset): This option completely erases all your data, settings, and applications, returning your Mac to its original factory state. This is useful if you’re: Selling or giving away your Mac: This ensures your personal information and…Read More
  • How to screenshot on a computer?
    Taking screenshots is a convenient way to capture what’s on your computer screen, and the method varies depending on your operating system: Windows: Print Screen (PrtScn) key: This captures the entire screen and copies it to your clipboard. You can then paste it into an image editing program or document. Windows key + Print Screen (Win…Read More
  • How to screenshot on Apple MAC?
    Taking screenshots has become an essential part of our digital lives, and Apple Macs have been at the forefront of offering convenient and powerful ways to capture your screen. Today, we’ll delve into the history of screenshots on Macs and explore the different methods available in the latest macOS Ventura. Early Beginnings: Classic Mac OS…Read More
  • How to unlock iPhone passcode without computer?
    While it’s generally not recommended to bypass security measures like iPhone passcodes due to potential security risks and data loss, here are two non-recommended methods to unlock an iPhone without a computer: 1. Using Find My iPhone (requires prior setup): This method only works if you have previously enabled Find My iPhone on your device. It will erase…Read More
  • How to wipe a computer?
    Wiping a computer, also known as resetting or formatting, permanently erases all data and settings from the hard drive, returning it to its original factory state. This is a drastic step, so proceed with caution and only after careful consideration. Here’s the process, but remember: Important points before proceeding: Back up crucial data: This is the…Read More
  • What is a computer network?
    A computer network is a system connecting multiple computing devices for sharing resources and information. These devices can be anything from personal computers, laptops, and smartphones to servers, printers, and other specialized equipment. Here’s a breakdown of the key components: 1. Devices: These are the individual units that participate in the network. They have unique…Read More
  • What is a computer?
    A computer is a programmable electronic device that can: Process information: It can receive, store, and manipulate data according to instructions (programs). Perform calculations: It can handle complex mathematical operations quickly and accurately. Control other devices: It can send and receive signals to control various machines and systems. Communicate with other computers: It can exchange data and interact with…Read More
  • What is cloud computing?
    Cloud computing refers to the on-demand delivery of IT resources over the internet. Instead of owning and maintaining your own physical servers, data storage, and software, you can access these resources from a cloud provider like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform. Here’s a breakdown of the key points: On-demand delivery:…Read More
  • What is computer science?
    Computer science is the study of the theory, experimentation, and engineering that form the basis for the design and use of computers. It encompasses a wide range of topics, including algorithms, data structures, programming languages, computer architecture, artificial intelligence, machine learning, computer graphics, software engineering, and more. Here’s a breakdown of some key areas within…Read More
  • What is my ip address on this computer?
    You can visit the website to find your IP address: whatismyip.com. An IP address, short for Internet Protocol address, is a unique numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. It serves two main purposes: Host or Network Identification: Every device connected to a network,…Read More
  • What is quantum computing?
    Quantum computing is a rapidly developing field that harnesses the principles of quantum mechanics to solve problems that are intractable for traditional computers. Here’s a breakdown of the key concepts: Traditional Computers: Use bits, which can be either 0 or 1. Perform calculations one step at a time. Struggle with problems that involve many variables or…Read More
  • What is Ram in computers?
    RAM, which stands for Random Access Memory, is the temporary storage and “working memory” of your computer. It’s like a short-term assistant that holds the information your computer needs to actively work on at any given moment. Here’s a breakdown of RAM’s key features: 1. Speed: RAM is significantly faster than other storage options like…Read More
  • What is the operating system of the computer?
    Imagine your computer is like a big office building. The operating system (OS) is like the building manager. It’s responsible for keeping everything running smoothly and efficiently. Here’s what the OS does: 1. Manages resources: The OS is like the building manager who assigns desks, meeting rooms, and other resources to different employees (programs) working…Read More
  • Who is the inventor of the computer?
    The invention of the computer is a complex and multifaceted story with contributions from many individuals over centuries. It’s challenging to attribute the invention of the computer to a single person, as the development of computing technology has evolved gradually over time through the work of numerous inventors, engineers, mathematicians, and scientists. However, if we…Read More
  • Why is my computer so slow?
    There could be several reasons why your computer is running slowly. Here are some common factors to consider: Insufficient RAM (Random Access Memory): If your computer doesn’t have enough RAM, it can struggle to handle multiple tasks simultaneously, leading to slow performance. Consider upgrading your RAM if possible. Low Disk Space: When your hard drive…Read More

Submitted Successfully

We will respond soon

Want a Quick Quote?

Facing tech troubles? Submit your details below and receive a free, no-obligation quote from one of our helpful helpdesk staff within 30 minutes!

    Sign me up for the weekly newsletter

    We will never share your information with anyone.
    Privacy Policy.

    Customer Reviews
    The Original PC Doctor
    Average Rating: 4.5 out of 5
    *Based on 13941394 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
    100+ Customer Reviews Milestone Badget - Word of Mouth
    The Original PC Doctor - 23 years of business excellence