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Australia's No.1 Computer Support Company
Melbourne | Sydney | Adelaide | Canberra | Perth | Brisbane | Hobart | Darwin
The Original PC Doctor - Carbon Neutral
   
Need Technical Support? 1300 723 628 Call Service is open 24 Hours/ 7 Days a Week
 

“No Fix, No Fee” Guarantee Definition

Wondering what the “No Fix, No Fee” Guarantee involves? Then read on..

No Fix No Fee Guarantee

No Fix No Fee Guarantee

The Original PC Doctor “No Fix, No Fee” Guarantee means that if you call us to fix a problem and we can’t find a solution, fix or repair it, we won’t charge you a cent. Even if we come to your home or office. You should know that often the solution to your problem might be that you need to upgrade your software or hardware. This, of course, is likely to involve you spending money in some cases. If for any reason you are unable to follow our situation or advice, then the guarantee does not apply, unfortunately, but for everything else, you’re covered!

NOTE: for data recovery and laptop/hardware repairs, an assessment fee is charged and is not refundable under the “No Fix, No Fee” policy. You should know that in some cases, We may be unable to either recover files for data recovery or repair the laptop/hardware equipment at a lower cost than the price for new equipment of similar or identical quality.

If you are looking for our terms and conditions of trading click on this text!

If your device is looking “terminal”, we recommend you recycle it rather than adding it to a landfill. For computer recycling in Australia, you can contact this organization -> Electronic Recycling Australia

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    The Original PC Doctor acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to all Aboriginal and Torres Strait Islander peoples, their cultures and to their elders past, present and future. As an organisation, we are committed to embracing diversity and eliminating all forms of discrimination in the workplace and welcome all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

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