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Computer Repair Links

Here the Original PC Doctor lists some handy computer repair links. You may find an immediate solution to your computer problem – awesome!

computer repair links

If you can’t find the information you need a solution to your problem, please call our office and we will point you in the right direction. We will be more than happy to help you with your misbehaving computer – 1300 723 628.

What is My IP?

Check it out here ->: What is my IP?

This website provides its customers with the quickest and simplest way to determine their Internet Protocol (IP) address. An IP address allows all information technology devices to communicate with each other and is an exclusive number for your computer. Just like a home address is necessary to receive regular (snail) mail, the IP Address is necessary for you to receive information and is true for all equipment on the internet.

Internet Dropping Out? Ping Test it!

Check it out here ->: Ping Test

Pingtest.net is a free broadband quality analyser created to complement Speedtest.net. Ping test checks the quality of your connection which is vital for services like voice over IP ( VOIP) and streaming anything like voice or video over the net. If you do have a problem with your connection quality, you can normally contact your internet service provider and let them know they can normally do some tests and fix it. Otherwise, it may be your cabling on your property or to the property, this is where the fun starts! If you need help with this we can assign a technician to help you!

Slow Internet? Test Your Connection Speed!

Check it out here ->: How fast is your Internet? Check here

A free broadband connection speed analysis tools that the users can test their internet speed. The test is done inside your internet browser so no messing around with downloading software. The test is handy if your internet is running slow you can test it on two devices on the same connection to work out if it is your computer or your internet connection. Commonly people think the internet is running slow but it is actually the computer!

Get Registered Website Domain Details Here

Check it out here ->: Who’s website is that? Now you can find out!l
WHOIS (who is) is the aptly named Internet function that allows anyone to query remote WHOIS databases to look up for domain registration information. By performing a simple WHOIS search you can discover when and by whom a domain was registered, contact information, and more. A WHOIS search can also reveal the name or network mapped to a numerical IP address.

Logmein FREE Remote Desktop Support Connection Software

Check it out here ->: Remote control your own or someone else’s computer!

This small program file automatically downloads to your remote PC or MAC. It’s the interface through which our technicians communicate with you and conduct remote support. The applet automatically removes itself from the remote PC or MAC at session conclusion.

Teamviewer Remote Support Connection Software

Check it out here ->: Teamviewer Link

Teamviewer is a program to provide remote desktop access solutions. You can download the Teamviewer software on your PC or MAc. This program will allow our technicians to communicate with the customer and to conduct remote support. The applet automatically removes itself from the remote PC or MAC at session conclusion.

Printing and Scanning

  • Epson Driver
  • HP Support and Driver
  • Canon Driver

Networking and Internet

  • Whirlpool Australian Broadband User Group – Good source of information and advice about broadband connections for Australia.
  • Ozcableguy Broadband FAQs and reviews of hardware.
  • Netgear Networking equipment supplier.
  • Netcomm Networking equipment supplier.
  • D-Link Networking equipment supplier.

Macintosh and Related

  • Apple’s Legacy Product Support
  • Made for Mac – Comprehensive database of Mac software and hardware.
  • OS X Cache Cleaner
  • Mac Update – Download updates, drivers and shareware.
  • Version Tracker – Alternative site for downloading updates, drivers and shareware.
  • Microsoft Mactopia – Microsoft’s resource for their Macintosh software; useful if you own MS Office, use Internet Explorer or Outlook Express, or are integrating with a PC environment.
  • Mactalk – The Australian Macintosh Community Online.
  • Mac Bytes – Links to articles relating to all things Mac.
  • Mac Rumors – Find out some of the juicy (and often way out) Rumours about Apple.

Did you find the right link you need to fix your problem? If not, then please call us and we can help you – call us at 1300 723 628.

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Stage 4: Restrictions Melbourne Metro

COVID-19 Stage 4 Overview

We are closely monitoring the situation daily and constantly revision and updating company policies and procedures to keep our staff, clients and the greater community safe. If any of our staff have any flu symptoms, they must cease work immediately and get tested while waiting for tests they are forced to stay at home and not permitted to leave for any reason what so ever. Thus far Australia wide as of 7:12 am on 18th August 2020 we have had 4 technicians go in for testing, one in SA and three in Victoria all came back as negative, to our knowledge we have been responsible for zero community transmissions and zero COVID-19 cases. After dealing with virus outbreaks for the last 20 years we understand the social dynamics and life cycles of these epidemics. As an organisation have gone over and above the government regulations and are working on new technologies to keep serving our clients with the highest standards of quality and service long into this pandemic.

We would like to update you regarding the stage 4 restrictions imposed by Daniel Andrews government on the state of Victoria since Midnight 5th August 2020. We will be closely screening all clients that they are clear from any flu symptoms or been into contact with anyone that is confirmed to have the COVID-19 virus. The great news is you can still get your computer fixed in Victoria, all other states are not affected and running as per normal, we have a number of flexible options for you;

1) Remote desktop support, for any software configuration issues we can log in remotely via the internet and fix them.

2) Contact-less computer repairs. We will book a time when a technician will come to your work or home, once the technician arrives they will call you. You are then required to put the equipment outside. The technician will take the equipment away assess it and then get back to you with some options for repairing it. Once the repairs are complete the technician will return the computer back to you.

3) Sendle - DIY send it in. You can book a Sendle pickup which we organise for the next business day. Simple call up and book the job, you then need to put your laptop in a box and we email you a shipping label. Attach the label to the box and a Sendle courier will pick it up from your work or home on the next business day. We will also arrange for delivery back to you once the computer is all fixed up.

4) Australia Post. You can register your details with us and then send your computer in for repairs. We can send it back once the machine is repaired and working like new again.

5) Onsite booking, this is only as a last resort if you need your computer as a primary communications tool or you need help with your NBN or VOIP phone. We can dispatch a technician with the full PPE outfit to you home or workplace to get you back online.

If you have any comments, concerns or feedback we would love to hear it, please email our biosecurity task force at [[email protected]].