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Australia's No.1 Computer Support Company
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Home & Office Computer Repairs

Home & Office Computer Repair Services

Having issues with your home or office computers? We can get your computer up and running smoothly again with the Original PC Doctor’s trusted computer repair and support services.

Is your PC running too slow or crashing? Does it take forever to load your browser, word documents or games? Or worse yet, has the dreaded blue screen of death appeared?

We know how frustrating it is to have your computer break down on you. The home average home or work PC has so many vital documents, photo and music collections – our whole digital life is stored on these machines! We also use PC for everyday services such as internet banking, online shopping and more its become a necessity in modern day living. This is why we have developed a world-class technician dispatch and client management system so we can not only, respond more quickly than most other companies, but also offer quality follow up support and services once we have serviced you.

We understand your time is important and value your time, so we respond to your calls instantly and waste no time in repairing your computer after a quick yet thorough diagnosis of the problem.

How does your service work?

Whether it’s a simple virus or an intermittent hardware problem, our technicians have the appropriate skills and experience to address a wide range of computer issues such as:

  • Computer malfunctions and breakdowns
  • Blue and black screens
  • Corrupted hard drives
  • Software and hardware upgrades
  • Spyware, Trojan and other virus attacks
  • Accidental deletion of files
  • Hackers stealing your files or data
  • Internet/Email connection troubleshooting

What can I expect from your Service?

First of all, we deliver on fixing the issue that your PC or Mac is having. Our friendly and professional PC Doctors have decades of combined experience and are sure to fix or diagnose exactly what’s wrong with your PC, MAC or you don’t pay a cent, guaranteed!

But we won’t just fix your problem, we will show you how to prevent it from happening again even if you’re not a computer geek or expert. We’ll explain it to you simply in terms to ensure you understand.

So you can just sit back and relax while we fix your computer onsite or via our remote desktop support services. While we are fixing your machine onsite or remotely you can;

  • Watch as your PC is being fixed
  • Ask about things you don’t understand
  • Learn how to get the most out of your computer
  • Know how to take better care of it
  • Or just discuss the last Sunday’s game if you want to!

So if you are looking for affordable and reliable computer repair services provided by professionals who are caring, contact us at the Original PC Doctor today 1300 723 628. If we can’t fix your issue there is no charge and will try and assist you in any way that we can.

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    Customer Reviews
    The Original PC Doctor
    Average Rating: 4.5 out of 5
    *Based on 471471 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
    The Original PC Doctor reviews

    Stage 4: Restrictions Melbourne Metro

    COVID-19 Stage 4 Overview

    We are closely monitoring the situation daily and constantly revision and updating company policies and procedures to keep our staff, clients and the greater community safe. If any of our staff have any flu symptoms, they must cease work immediately and get tested while waiting for tests they are forced to stay at home and not permitted to leave for any reason what so ever. Thus far Australia wide as of 14 October 2020 we have had 6 technicians go in for testing, one in SA and five in Victoria all came back as negative, to our knowledge we have been responsible for zero community transmissions and zero COVID-19 cases. After dealing with virus outbreaks for the last 20 years we understand the social dynamics and life cycles of these epidemics. As an organisation have gone over and above the government regulations and are working on new technologies to keep serving our clients with the highest standards of quality and service long into this pandemic.

    We would like to update you regarding the stage 4 restrictions imposed by Daniel Andrews government on the state of Victoria since Midnight 5th August 2020. We will be closely screening all clients that they are clear from any flu symptoms or been into contact with anyone that is confirmed to have the COVID-19 virus. The great news is you can still get your computer fixed in Victoria, all other states are not affected and running as per normal, we have a number of flexible options for you;

    1) Remote desktop support, for any software configuration issues we can log in remotely via the internet and fix them.

    2) Contact-less computer repairs. We will book a time when a technician will come to your work or home, once the technician arrives they will call you. You are then required to put the equipment outside. The technician will take the equipment away assess it and then get back to you with some options for repairing it. Once the repairs are complete the technician will return the computer back to you.

    3) Sendle - DIY send it in. You can book a Sendle pickup which we organise for the next business day. Simple call up and book the job, you then need to put your laptop in a box and we email you a shipping label. Attach the label to the box and a Sendle courier will pick it up from your work or home on the next business day. We will also arrange for delivery back to you once the computer is all fixed up.

    4) Australia Post. You can register your details with us and then send your computer in for repairs. We can send it back once the machine is repaired and working like new again.

    5) Onsite booking, this is only as a last resort if you need your computer as a primary communications tool or you need help with your NBN or VOIP phone. We can dispatch a technician with the full PPE outfit to you home or workplace to get you back online.

    If you have any comments, concerns or feedback we would love to hear it, please email our biosecurity task force at [[email protected]].