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Networking & Internet Security

Computer Network and Internet Security

Having issues with your computer networking and/or internet security? Home or office, we have the right internet security and networking solutions to suit you!

Most people don’t know, but before there was the Internet, there was basic networking. The first network was used to send simple messages and small bites of information between computers. Now, the networks that we take for granted are exchanging vast amounts information that is integral to ensuring the smooth operation of millions of businesses around the world.

A network is simply a word to describe two or more computers communicating and sharing information with each other. A network connection describes how those computers are communicating with each other. Most commonly computers communicate through a wired or a wireless connection.

There are many considerations to take into account when setting up your network for the first time. Firstly, the type of connection is essential to ensuring you are getting the most out of your setup. And secondly, the technology that is used to support the network connection is integral to ensuring the stability and reliability of your network.

The Original PC Doctor technicians have the right training and experience to handle all networking issues, no matter how big or small. We can consult with your business to set up a local, national or global network, or we can come to your home to get your computer talking to your TV and your TV talking to your fridge – if it’s one of those fancy ones!

We understand it’s all very complicated for you, but it’s all very simple for us! That’s why you’re in great hands when you choose The Original PC Doctor to provide you with the best network support services in Melbourne.

Most Common Network & Internet Issues that we fix;

Here’s a list of most common problems that we encounter, if your problem does not appear here then don’t worry we can still help you – call us for a free no obligation quote on 1300 723 628;

  • New Office Network installations
  • Network Password Reset
  • Internet/Cable/Broadband/Dial-up/ADSL/3G/4G Connection Troubleshooting
  • Virtual Private Network (VPN) Setup & Troubleshooting
  • Email Troubleshooting POP/SMTP/IMAP
  • Wireless (WiFi) Networking Troubleshooting
  • Apple Airport/Airport Extreme troubleshooting and setup
  • Ethernet Card Troubleshooting/Replacement
  • Network Printer Setup /Troubleshooting
  • Network Storage Device Setup/Maintenance
  • TCP/IP Protocol Conflict and Configuration Issues
  • DHCP and DNS Troubleshooting
  • Slow internet or network bandwidth performance troubleshooting
  • Port Forwarding/Firewall Configuration
  • Internet/Wireless WEP/WPA/WPA2 Security setup and troubleshooting
  • Voice Over IP VOIP Setup and Troubleshooting

Why Should I choose The Original PC Doctor Home & Business Internet/Network Support Services?

The Original PC Doctor provides same day onsite or remote support for your home or business network. We understand that staying online is extremely important, that’s why our PC Doctors can come to your home or office fix even the most difficult networking problems.

From network installations to software and hardware upgrades and repairs, we are always ready to cure any networking related problems – guaranteed! Our PC Doctors are hand-selected and each one has been highly trained in all things IT, including:

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    Customer Reviews
    The Original PC Doctor
    Average Rating: 4.5 out of 5
    *Based on 471471 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
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    Stage 4: Restrictions Melbourne Metro

    COVID-19 Stage 4 Overview

    We are closely monitoring the situation daily and constantly revision and updating company policies and procedures to keep our staff, clients and the greater community safe. If any of our staff have any flu symptoms, they must cease work immediately and get tested while waiting for tests they are forced to stay at home and not permitted to leave for any reason what so ever. Thus far Australia wide as of 14 October 2020 we have had 6 technicians go in for testing, one in SA and five in Victoria all came back as negative, to our knowledge we have been responsible for zero community transmissions and zero COVID-19 cases. After dealing with virus outbreaks for the last 20 years we understand the social dynamics and life cycles of these epidemics. As an organisation have gone over and above the government regulations and are working on new technologies to keep serving our clients with the highest standards of quality and service long into this pandemic.

    We would like to update you regarding the stage 4 restrictions imposed by Daniel Andrews government on the state of Victoria since Midnight 5th August 2020. We will be closely screening all clients that they are clear from any flu symptoms or been into contact with anyone that is confirmed to have the COVID-19 virus. The great news is you can still get your computer fixed in Victoria, all other states are not affected and running as per normal, we have a number of flexible options for you;

    1) Remote desktop support, for any software configuration issues we can log in remotely via the internet and fix them.

    2) Contact-less computer repairs. We will book a time when a technician will come to your work or home, once the technician arrives they will call you. You are then required to put the equipment outside. The technician will take the equipment away assess it and then get back to you with some options for repairing it. Once the repairs are complete the technician will return the computer back to you.

    3) Sendle - DIY send it in. You can book a Sendle pickup which we organise for the next business day. Simple call up and book the job, you then need to put your laptop in a box and we email you a shipping label. Attach the label to the box and a Sendle courier will pick it up from your work or home on the next business day. We will also arrange for delivery back to you once the computer is all fixed up.

    4) Australia Post. You can register your details with us and then send your computer in for repairs. We can send it back once the machine is repaired and working like new again.

    5) Onsite booking, this is only as a last resort if you need your computer as a primary communications tool or you need help with your NBN or VOIP phone. We can dispatch a technician with the full PPE outfit to you home or workplace to get you back online.

    If you have any comments, concerns or feedback we would love to hear it, please email our biosecurity task force at [[email protected]].