The End of an Era: Telstra Website Hosting Closing Down – What You Need to Know

For years, Telstra’s website hosting and email services were considered reliable and convenient. Many businesses built their very first websites using Telstra’s hosting, helping them connect with customers during the rise of online business.

However, as technology advanced, Telstra’s hosting platform struggled to keep up. It couldn’t match the performance, security, and flexibility of modern hosting platforms like A2 Hosting, SiteGround, and GoDaddy.

Telstra Hosting to Shut Down on March 31, 2025

Telstra has officially announced that its web hosting service will close permanently on March 31, 2025. This is part of Telstra’s broader strategy to focus on its core telecommunications services such as NBN, 5G, and mobile solutions — while phasing out outdated hosting products.

For businesses still relying on Telstra for website hosting, this means you need to act now to move your website and email services to a new provider before the shutdown. If you fail to migrate in time, you risk losing access to your website, email accounts, and potentially years of important data.

Why is Telstra Hosting Being Retired?

The web hosting industry has evolved significantly over the past two decades. Today’s leading platforms offer:
✅ Lightning-fast performance with SSD hosting
✅ Free SSL certificates to secure your website
✅ Automated backups to protect your data
✅ Easy one-click software installs (like WordPress)
✅ Flexible scalability to grow with your business
✅ Advanced security features including malware scanning and firewalls

Telstra’s hosting platform hasn’t kept pace with these advancements. Rather than investing millions to bring it up to date, Telstra made the strategic decision to retire the service entirely.

What Should Telstra Hosting Customers Do Now?

If your website or email is currently hosted with Telstra, you should:

1. Choose a new hosting provider. Modern providers like A2 Hosting offer better performance, enhanced security, and more flexibility.
2. Migrate your website files and databases to the new hosting service.
3. Update your domain’s DNS records to point to your new host.
4. Set up your email accounts on your new hosting platform or migrate to a dedicated email service like Microsoft 365 or Google Workspace.
5. Test your website and emails to ensure everything works properly after the move.

Introducing A2 Hosting – Our Recommended Solution

We recommend A2 Hosting, a provider renowned for:
🚀 Turbo Servers for exceptional speed
🔒 Top-tier security with free SSL, malware scanning, and DDoS protection
📈 Scalability to grow as your business grows
📧 Reliable email hosting compatible with all major email clients

The Original PC Doctor Can Manage the Migration for You

At The Original PC Doctor, we offer a complete migration service for Telstra Hosting customers:
✔️ Seamless transfer of all website files, databases, and email accounts
✔️ Minimal downtime — we ensure your site and email stay available during the transition
✔️ Full setup and testing on your new hosting platform

Important Announcement: The Original PC Doctor is Entering the Website Design Business

Alongside helping our customers migrate away from Telstra hosting, we’re excited to announce that The Original PC Doctor is officially entering the website design and development business.

We’ve seen firsthand how many small businesses struggle to find reliable, affordable website designers — and we want to change that. Whether you need:

✅ A brand new website designed from scratch
✅ A fresh redesign for your existing website
✅ Ongoing website maintenance and updates

… our experienced team can help.

Why Choose The Original PC Doctor for Website Design?

With our 20+ years of experience supporting Australian businesses with their technology needs, we understand how important your online presence is. Unlike many design agencies, we don’t just build websites — we make sure your technology works seamlessly together.

💻 New website design or rebuilds
📧 Email setup and hosting
📱 Mobile-friendly design for all devices
🔒 Secure websites with SSL
🔗 Integration with your business systems

What This Means for You

✅ If your website is currently hosted with Telstra, we can handle both the migration and redesign if needed.
✅ If you want to modernise your website at the same time you move it, we can build your new site on a modern platform like WordPress.
✅ If you need ongoing maintenance after your site goes live, we offer website care plans to keep everything up to date and secure.

Don’t Leave It Too Late — Act Now

Telstra hosting will shut down on March 31, 2025, but waiting until the last minute is a big risk. Migrating early gives you time to:
✅ Resolve any technical issues ahead of time
✅ Fully test your new hosting and email setup
✅ Notify your customers if your contact details change

Need Help? Call The Original PC Doctor

💻 We’re ready to assist with:
✔️ Website and email migration from Telstra hosting
✔️ Website redesign and rebuilds
✔️ Setting up new email accounts on your devices
✔️ Ongoing website care and IT support

📞 Call us today on 1300 723 628 or visit www.thepcdoctor.com.au to get started.

Final Thoughts — Thank You for Your Trust

The digital world is evolving, and so is The Original PC Doctor. We’re excited to bring our practical, business-friendly approach to website design — combining great design with real-world technical know-how.

We look forward to supporting your business every step of the way, from hosting migrations to website rebuilds and ongoing IT support.

Need Assistance?

If you’re unsure how to proceed with the migration, we’ve got you covered. Call us at 1300 723 628, and our team will guide you through transferring your website and email accounts. Don’t wait until the last minute—start planning your migration today to avoid disruptions when Telstra hosting shuts down.