OZ Verified Business
Australia's No.1 Computer Support Company
The Original PC Doctor - Carbon Neutral
   
Need Technical Support? 1300 723 628 Call Service is open 24 Hours/ 7 Days a Week
 

Laptop Repairs

Laptop Repairs

Need Fast High Quality Laptop Repairs Near You?

laptop repairs

laptop repairs

Looking for trusted Laptop Repairs? Look no further!

Personal computers (PCs) and laptops exhibit a diverse range of forms and dimensions, spanning from modest yet dependable business essentials to formidable computing machines that once rivalled supercomputers just a few years back. Our laptop and computer repair services cater to a wide array of configurations, accommodating various shapes, sizes, and brands, encompassing:

Your local PC Doctor technician works with PCs and laptops every day, and the experts at diagnosing and fixing the most trivial of hardware and software problems. Discover your PC or laptop’s full potential with expert hardware support from Australia’s leading PC and laptop hardware repairers.

Your local laptop repair experts can come to your home or office at a time that is convenient to you, to fix any hardware-related issues for your PC or laptop – guaranteed or you won’t pay a cent!

Why Choose Us For Laptop Repairs?

  • Quick Quotes – We offer one of the fastest turnaround times for quotes
  • Fast Repairs – We have local Technicians Servicing your area available now!
  • Quality Repairs – With Many Years of Laptop/Hardware Repairs Experience Since 2001
  • Work Guarantee – 3 Month Guarantee on all Laptop/Hardware Repairs
  • Courier Service Available – We can pick up, repair, and deliver your equipment to your door!
  • Same-Day Local Service – We can send a technician to your Home or Business today!
  • Onsite Appointments that suit your busy lifestyle – Weekdays, After Hours and Weekends
  • We do it all – PCs, Macs, Laptops, Tablets, Hard drives and Servers
  • Fixed Appointment Times – means no waiting around we understand your time is important!

*Please note we can also fix the full range of Apple Hardware and Software Issues. Call us now at 1300 723 628 for reliable laptop repairs and free quick quotes on the spot.

Our Hardware & Software Repair Services:

  • LCD/LED/OLED Display Panel Replacement – We provide expert laptop cracked screen repair services, replacing your faulty screen from stock with a genuine and high-quality LCD/LED/OLED model.
  • Dim Display – If your backlight is not working it may mean you have to replace the Display Panel, Inverter board, Display Cable, or System board. Our technicians can correctly diagnose the problem and provide complete laptop screen repair.
  • Laptop Keyboard Replacement – We replace your faulty keyboard with an original keyboard from the manufacturer. Alternatively, we can also provide laptop keyboard replacement keys for any that may be missing on your personal computer.
  • DC Jack – A loose DC Jack is a common problem for laptops. We expertly repair the jack by re-soldering or replacing the existing part.
  • Optical Drives – We have different kinds of DVD RW / DVD RAM in Stock. Changing to a new DVD RW is a simple process for most laptops.
  • Battery Replacement – If your battery is not holding charge we can find you a replacement.
  • AC Power Adapter – We will replace your faulty AC power adapter from our stock selections covering all brands.
  • Laptop water damage – There are different methods recommended for dealing with laptop water damage depending on when the damage is discovered. The most critical step is that if you suspect that some liquid has been spilled into your laptop and it is already powered off, DO NOT POWER IT ON! Contact our office immediately, and we can advise you how to get you back up and running in no time.
  • Faulty Windows or iOS Operating Systems – If your laptop is posting the message saying “Error Loading Operating System” or you’re getting the infamous BSOD “blue screen of death” then we can help identify the problem by either getting the operating system running again or/and re-cover your documents and perform a clean wipe of windows operating system.
  • Laptop Cracked hinges or Panels – Laptop hinges often break because of the repetitive opening and closing of your laptop’s LCD panel. If this is done constantly and carelessly, your display hinges may crack and/or snap. Repairing your laptop’s hinges often means replacing the hinges completely. Panels can sustain quite a bit of damage, and we can also source replacement parts and fit them as well – your laptop will be looking new again!
  • Laptop data recovery – Let’s face it, laptops take a lot of abuse, and with today’s mobile technology, more and more critical data is being stored on laptops every day. Recommended by hard drive manufacturers, The Original PC Doctor has the laptop data recovery experience you need to recover data from all forms of notebook failures. Common data recovery problems we see include:
  • Motherboard/Mainboard Repair or Replacement – The heart of every computer is the mainboard. It’s a common issue where the mainboard causes the computer to not work anymore and either needs repair or replacement. Here at The Original PC Doctor, we have the ability not only to source new replacement mainboards for all makes and models we also have an electrical engineer who can repair mainboards which can prove to be a much more cost-effective solution than replacement.
  • PCB Repairs/ Device Troubleshooting – Not only can The Original PC Doctor repair your laptop, but we can also repair most computer electrical equipment. We have many years of experience in repairing laptops and electrical devices we can troubleshoot PCBs right down to the component level and repair/replace all components we even have a machine to replace surface-mount ICs. We have done repair jobs that no one else can do because we have the experience and the equipment to do it!
  • GPU Repairs/ Device Troubleshooting – It’s more common than you think to have a faulty GPU on your computer or laptop. Common signs that your GPU is failing or needs attention are that your machine can shut down, graphics can become unstable, or your machine is excessively hot or has issues rendering to the screen. If so get in contact and we see how we can assist you.
  • Damaged Computer Insurance Reports – It’s more common than you think to have a laptop that’s been damaged and the insurance company is looking for a report. Common issues are power surge, water damage, accidental damage, and malicious damage. If so get in contact and we see how we can assist you with sending out a technician to assess the damage to the computer and organise a report to your insurance company.

In Summary..

When you call us to repair your PC or laptop hardware, our PC Doctors come prepared! Each one carries hundreds of common spare parts and accessories and most jobs can be fixed on the spot. If we don’t have the part, we can order it for you.

All of our services are backed by our No Fix No Fee and 14-Day Work Satisfaction Guarantee for peace of mind and quality of service. Call us now at 1300 723 628 for reliable computer and laptop repairs near you!

Just in case your computer turns out to be a terminal case, we are also supporters of recycling computers. Recycling helps in the reduction of harmful landfills and toxic chemicals leaking into the ecosystem. Please contact our partner to recycle your ex-loved computer equipment; Laptop Repair – Recycling Service – They come to you! ( like us )

Laptop Repairs FAQ

  • How much does a laptop screen repair cost?

    The cost of repairing a laptop screen can vary depending on several factors:

    1. Type of damage: The nature and severity of the damage will affect the cost. For example, a minor issue like a dead pixel might be less expensive to fix compared to a cracked or shattered screen.
    2. Laptop model: The cost can vary depending on the make and model of your laptop. Screens for certain brands or models may be more expensive or harder to find.
    3. Warranty coverage: If your laptop is still under warranty and the screen damage is covered, the repair may be free or at a reduced cost. However, if the damage isn’t covered, you’ll have to pay out-of-pocket for repairs.
    4. Professional vs. DIY repair: If you choose to have the screen repaired by a professional repair service, the cost will include labor charges in addition to the price of the replacement screen. DIY repair can be less expensive, but you’ll still need to purchase the replacement screen.
    5. Location: Repair costs can vary depending on where you live. Repair services in urban areas or regions with a higher cost of living may charge more.

    To get an accurate cost estimate, it’s best to contact local repair shops or check online for quotes specific to your laptop model and the type of damage it has incurred.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • Can I repair my laptop screen?

    Whether you can repair your laptop screen yourself depends on the nature of the damage and your level of technical skill. Here are some common issues and potential solutions:

    1. Cracked screen: If your screen is physically cracked, you’ll likely need to replace it. This can be a delicate process and may require purchasing a replacement screen compatible with your laptop model and following a repair guide.
    2. Dead pixels or lines: Sometimes, dead pixels or lines can appear on the screen. In some cases, gently massaging the affected area can fix this temporarily. If that doesn’t work, you might need to replace the screen.
    3. Flickering or dim display: This could be due to a loose connection or a failing backlight. You could try reconnecting the video cable or replacing it if it’s damaged. If the backlight is the issue, it may require replacing the entire screen or backlight components, which can be more complex.
    4. Liquid damage: If your screen has been damaged by liquid, you’ll need to carefully clean and dry it to prevent further damage. Depending on the extent of the damage, you may need to replace the screen or other components.

    Before attempting any repairs, make sure to:

    • Consult the warranty: Opening up your laptop may void the warranty, so check if repairs are covered under warranty first.
    • Consult repair guides: Look for guides specific to your laptop model to understand the steps involved and ensure you have the necessary tools and skills.
    • Consider professional repair: If you’re not confident in your ability to repair the screen yourself, or if the damage is extensive, it may be best to take it to a professional repair service.

    Overall, while it’s possible to repair some laptop screens yourself, it’s important to assess the extent of the damage and your own capabilities before attempting any repairs.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How to clean a laptop screen?

    Cleaning a laptop screen is a straightforward process, but it requires some care to avoid damaging the screen. Here’s a step-by-step guide on how to clean your laptop screen safely:

    1. Power off the laptop: Shut down your laptop completely and unplug it from the power source. This ensures safety during the cleaning process.
    2. Gather cleaning supplies: You’ll need a few items to clean the screen effectively:
      • Microfiber cloth: This is the safest option for cleaning screens as it won’t scratch the surface.
      • Distilled water or screen cleaning solution: Avoid using tap water, as minerals in it can leave streaks on the screen.
      • Isopropyl alcohol (optional): If the screen is particularly dirty or greasy, you can dilute isopropyl alcohol with distilled water for a stronger cleaning solution.
    3. Dampen the cloth: Moisten the microfiber cloth with distilled water or screen cleaning solution. Make sure it’s not dripping wet, just damp enough to clean the screen effectively.
    4. Gently wipe the screen: Use the dampened microfiber cloth to gently wipe the screen in a circular motion. Start from one corner and work your way across the entire screen. Avoid pressing too hard to prevent damage.
    5. Pay attention to stubborn spots: If there are stubborn spots or smudges, you can apply a bit more pressure while cleaning, but still be gentle. Avoid using excessive force or abrasive materials.
    6. Dry the screen: After cleaning, use a dry part of the microfiber cloth to gently dry the screen. Make sure there are no streaks or moisture left behind.
    7. Repeat if necessary: If the screen is still not clean, you can repeat the process with a fresh microfiber cloth and clean solution.
    8. Let it air dry (optional): If you used a cleaning solution, you can let the screen air dry for a few minutes before turning on the laptop again.
    9. Avoid certain substances: Do not use harsh chemicals, ammonia-based cleaners, or rough materials like paper towels or tissues, as these can damage the screen’s protective coating.

    By following these steps, you can safely clean your laptop screen and keep it looking clear and smudge-free. Regular cleaning helps maintain the screen’s clarity and prolong its lifespan.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How do i create a password for my laptop?

    To create a password for your laptop, you’ll need to access the user account settings. Here’s how you can do it in Windows:

    1. Open Settings: You can do this by clicking on the Start menu and selecting the gear icon (Settings), or by pressing the Windows key + I.
    2. Go to Accounts: In the Settings window, click on “Accounts.”
    3. Select “Sign-in options”: In the left sidebar, select “Sign-in options.”
    4. Set up a password: Under the “Password” section, click on “Add” or “Change” to set up a password for your account.
    5. Enter your new password: Follow the instructions to create a strong password. You’ll typically need to enter your current password (if you have one) and then input the new password twice to confirm it.
    6. Add a password hint (optional): You may also be given the option to add a password hint to help you remember your password if you forget it. This is optional but can be helpful.
    7. Save your changes: Once you’ve entered your new password and any optional hint, click “Next” or “Finish” to save your changes.

    After setting up a password, your laptop will require you to enter it whenever you log in or wake the computer from sleep or hibernation. Make sure to choose a strong password that’s easy for you to remember but hard for others to guess. Avoid using easily guessable information like your name, birthdate, or common words. Instead, consider using a combination of letters, numbers, and special characters to increase security.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How to connect laptop to tv?

    To connect your laptop to a TV, you’ll need to use a cable or wireless connection method. Here’s how to do it using both methods:

    1. Using an HDMI Cable:

    • Check your laptop and TV: Ensure that both your laptop and TV have HDMI ports. Most modern laptops and TVs have HDMI ports, but if your laptop doesn’t have one, you may need an adapter.
    • Connect the HDMI cable: Plug one end of the HDMI cable into the HDMI port on your laptop and the other end into an available HDMI port on your TV.
    • Switch input on your TV: Use your TV remote to switch to the HDMI input you connected your laptop to. This is usually done by pressing the “Input” or “Source” button on the remote until you see the display from your laptop.
    • Adjust laptop display settings (if needed): On your laptop, you may need to adjust the display settings to mirror or extend your desktop to the TV. This can typically be done by pressing the Windows key + P on your keyboard and selecting the appropriate option.
    • Enjoy: Your laptop screen should now be mirrored or extended to your TV, allowing you to watch movies, view photos, or do anything else on a larger screen.

    2. Using Wireless Connection (e.g., Miracast, Chromecast):

    • Check compatibility: Make sure your laptop and TV support the same wireless display technology. For example, Miracast is supported by many Windows laptops and some TVs, while Chromecast is supported by devices that have Google Cast functionality.
    • Set up the wireless connection: Follow the instructions provided with your wireless display adapter or built-in technology to connect your laptop to your TV wirelessly. This may involve enabling screen mirroring or casting on your laptop and selecting your TV from the list of available devices.
    • Adjust laptop display settings (if needed): Similar to using an HDMI cable, you may need to adjust the display settings on your laptop to mirror or extend your desktop to the TV.
    • Enjoy: Once connected, you can use your laptop to stream videos, browse the web, or display any other content on your TV wirelessly.

    Choose the method that works best for you based on your laptop and TV’s capabilities and your preferences for wired or wireless connections.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How do i take a screenshot from a laptop?

    Taking a screenshot on a laptop is a simple process and can be done using built-in keyboard shortcuts. Here are the common methods for taking screenshots on Windows and Mac laptops:

    Windows Laptop:

    1. Capture the Entire Screen:
      • Press the “PrtScn” (Print Screen) key: This key is usually located in the top row of the keyboard, often near the “F12” key.
      • Open an image editing program like Paint or Microsoft Word.
      • Paste the screenshot: Press “Ctrl” + “V” to paste the screenshot into the program.
      • Save the screenshot: Once pasted, you can save the screenshot as an image file (e.g., JPEG, PNG).
    2. Capture the Active Window:
      • Press “Alt” + “PrtScn”: This captures only the active window.
      • Open an image editing program like Paint or Microsoft Word.
      • Paste the screenshot: Press “Ctrl” + “V” to paste the screenshot into the program.
      • Save the screenshot: Once pasted, you can save the screenshot as an image file.
    3. Capture a Selected Portion of the Screen (Windows 10 and later):
      • Press “Windows key” + “Shift” + “S”: This shortcut opens the Snipping Tool, allowing you to select a portion of the screen to capture.
      • After selecting the desired area, it will be copied to the clipboard.
      • Open an image editing program like Paint or Microsoft Word.
      • Paste the screenshot: Press “Ctrl” + “V” to paste the screenshot into the program.
      • Save the screenshot: Once pasted, you can save the screenshot as an image file.

    Mac Laptop:

    1. Capture the Entire Screen:
      • Press “Command” + “Shift” + “3”: This captures the entire screen.
      • The screenshot is automatically saved to your desktop.
    2. Capture a Selected Portion of the Screen:
      • Press “Command” + “Shift” + “4”: This turns the cursor into a crosshair.
      • Click and drag to select the portion of the screen you want to capture.
      • Release the mouse button to take the screenshot.
      • The screenshot is automatically saved to your desktop.
    3. Capture a Specific Window:
      • Press “Command” + “Shift” + “4”, then press the spacebar.
      • Move the camera cursor over the window you want to capture (it will be highlighted).
      • Click to take the screenshot.
      • The screenshot is automatically saved to your desktop.

    These are the basic methods for taking screenshots on Windows and Mac laptops. Depending on your laptop model and operating system version, there may be additional features or third-party software available for taking screenshots.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How do i download movies on netflix on laptop?

    While Netflix offers a vast library of streaming content, downloading movies for offline viewing is only possible through the dedicated Netflix app, not the web browser. Here’s how to download movies on Netflix using your laptop:

    1. Download and Install the Netflix App:

    • Visit the Microsoft Store and search for “Netflix.”
    • Download and install the official Netflix app.

    2. Locate Downloadable Content:

    • Launch the Netflix app and log in to your account.
    • There are two ways to find downloadable content:
      • Click the hamburger menu (three horizontal lines) in the top-left corner.
      • Scroll down and select “Available for Download.”
      • Alternatively, you can search for a specific movie or TV show and look for the download icon (downward arrow) next to the title.

    3. Download your chosen movie:

    • Once you’ve found a movie you want to download, click the download icon next to it.
    • Depending on your internet speed and the movie’s size, the download may take some time.

    4. Accessing Downloaded Content:

    • Downloaded movies and shows can be found in the “Downloads” section of the Netflix app.
    • Click “Downloads” from the menu or locate the dedicated “Downloads” tab.
    • You can now watch your downloaded content offline, even without an internet connection.

    Important points to remember:

    • Not all movies and shows on Netflix are available for download due to licensing agreements.
    • Downloaded content might have expiry dates, so be sure to check the information within the app.
    • The number of downloads allowed may be limited depending on your Netflix subscription plan.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • What is a 2 in 1 laptop?

    A 2-in-1 laptop, also known as a convertible laptop, is a portable computer that combines the features and functionalities of a traditional laptop and a tablet into a single device. It offers the versatility of both worlds, allowing you to use it in various ways depending on your needs.

    Here’s a breakdown of its key aspects:

    • Form factor: 2-in-1 laptops come in different designs, but they all share the ability to transform from a laptop mode to a tablet mode. This is typically achieved through a 360-degree hinge that allows the screen to be flipped or detached completely from the keyboard base.

    • Operating system: Unlike traditional tablets that often run on mobile operating systems (like iOS or Android), 2-in-1 laptops typically run full-fledged desktop operating systems like Windows 11, macOS, or ChromeOS. This allows them to run a wider range of software programs, including productivity applications, creative tools, and even games (depending on the hardware specifications).

    • Features: 2-in-1 laptops often have touchscreen displays, which makes them ideal for tasks like browsing the web, reading, drawing, and playing touch-enabled games. They may also come with additional features like integrated pens or styluses for taking notes or drawing directly on the screen.

    Here’s a quick comparison of 2-in-1 laptops with traditional laptops and tablets:

    Feature 2-in-1 Laptop Traditional Laptop Tablet
    Form factor Convertible Clamshell Thin and lightweight
    Operating system Desktop OS (Windows, macOS, ChromeOS) Desktop OS (Windows, macOS) Mobile OS (iOS, Android)
    Keyboard Detachable or foldable Fixed No keyboard
    Touchscreen Often No Yes

    Choosing a 2-in-1 laptop might be ideal for you if:

    • You value portability and want a device that can be used for both work and entertainment.
    • You frequently use touch-based features like drawing or taking notes.
    • You travel often and need a device that can handle various tasks.

    However, it’s important to consider that 2-in-1 laptops often have shorter battery life compared to traditional laptops and might be slightly thicker and heavier than tablets. They can also be more expensive than similarly specced traditional laptops or tablets.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How long should a laptop last?

    The average lifespan of a laptop generally falls within the range of three to five years. However, this is just an estimate, and the actual longevity of your laptop depends on several factors:

    1. Usage:

    • Intensity: If you use your laptop for demanding tasks like gaming, video editing, or running complex software, it will likely wear down faster compared to using it for basic browsing, emails, and document editing.
    • Frequency: Frequent use puts more stress on the hardware, potentially leading to a shorter lifespan.

    2. Hardware quality:

    • Components: High-quality components like processors and RAM generally last longer and can handle more demanding tasks without slowing down significantly.
    • Build quality: A well-built laptop with a sturdy chassis and proper cooling system can better withstand wear and tear.

    3. Maintenance:

    • Proper care: Regularly cleaning your laptop, keeping it cool, and avoiding accidental damage can significantly extend its lifespan.
    • Software updates: Keeping your operating system and applications updated ensures optimal performance and security, preventing outdated software from slowing down your machine.

    While the average lifespan is three to five years, some laptops can last much longer, even up to ten years, with proper care and usage patterns. Here are some additional factors that can influence how long your laptop lasts:

    • Price: Typically, more expensive laptops with higher-quality components tend to last longer than budget laptops.
    • Software support: Eventually, software developers may stop providing updates and support for older operating systems, making your laptop vulnerable to security risks and potentially hindering its performance.

    Ultimately, the best way to determine how long your laptop will last is to consider your individual usage habits, the quality of the hardware, and how well you maintain it.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • Why wont my laptop turn on?

    There are several potential reasons why your laptop won’t turn on, ranging from simple power issues to more complex hardware problems. Here are some steps you can take to diagnose and potentially fix the issue:

    1. Check the power source:

    • AC adapter: Ensure the power adapter is securely plugged into both the wall outlet and your laptop. Inspect the adapter for any physical damage to the cord or connector. Try using a different outlet or a different compatible adapter if available.
    • Battery: If your laptop has a removable battery, try removing it, waiting for a few seconds, then reinserting it and attempting to power on. If it’s a non-removable battery, check if any indicator lights are on when plugged in.

    2. Perform a power reset:

    • Unplug the power adapter and remove the battery (if removable).
    • Hold down the power button for 30 seconds.
    • Reconnect the battery and power adapter.
    • Try turning on your laptop again.

    3. Check for overheating:

    • If your laptop was recently in use, allow it to cool down completely before attempting to turn it on. Overheating can cause temporary shutdowns as a safety measure.

    4. Look for any visual signs of damage:

    • Check for any cracks, water damage, or other physical damage on your laptop that might indicate a more serious hardware issue.

    If none of these basic troubleshooting steps work, it’s recommended to consult the user manual for your specific laptop model or seek help from a professional technician. They can diagnose the problem more accurately and potentially repair any hardware faults.

    Here are some additional resources that you might find helpful:

    • Laptop manufacturer’s website: They might have specific troubleshooting guides for your laptop model.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How to reset a laptop?

    The way to reset your laptop depends heavily on the operating system it runs and whether it boots up normally. Here’s a general guide considering different scenarios:

    Windows 10/11:

    • If your laptop boots up normally:
    1. Go to Start > Settings > System > Recovery.
    2. Click “Reset this PC”.
    3. Choose between “Keep my files” (removes apps and settings but keeps your personal data) or “Remove everything” (wipes the entire drive, including personal data).
    4. Follow the on-screen instructions to complete the reset process.
    • If your laptop won’t boot up normally:
    1. Hold down Shift while clicking the Power button, then select “Restart”.
    2. Your laptop should boot into the Advanced Startup options.
    3. Choose “Troubleshoot” > “Reset this PC”.
    4. Follow the on-screen instructions to complete the reset process.

    macOS:

    • If your laptop boots up normally:
    1. Back up your important data using Time Machine or another method.
    2. Restart your Mac while holding down Command (⌘) + R.
    3. This will boot your Mac into macOS Recovery.
    4. Select “Reinstall macOS” and follow the on-screen instructions.
    • If your laptop won’t boot up normally:
    1. Connect your Mac to another Mac using an appropriate cable (Thunderbolt or USB-C).
    2. Start the other Mac in Target Disk Mode (hold down T during startup).
    3. On your non-booting Mac, hold down Option (⌥) while powering on.
    4. Select the other Mac’s disk as the startup disk.
    5. Once booted, you can back up your data (if possible) and then erase and reinstall macOS using Disk Utility and Reinstall macOS.

    Important notes:

    • Always back up your important data before resetting your laptop. This is crucial as the process usually erases all your personal files and settings.
    • The specific steps might differ slightly depending on your laptop model and operating system version. It’s recommended to consult your manufacturer’s website or user manual for detailed instructions specific to your device.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • How to find a laptop serial number?

    To find the serial number of your laptop, you can use one of the following methods:

    1. Check the bottom of the laptop: Many laptops have a sticker on the bottom casing that displays the serial number along with other identifying information. Look for a label or sticker containing alphanumeric characters. The serial number may also be accompanied by a barcode.
    2. Access BIOS or UEFI settings: Restart your laptop and access the BIOS (Basic Input/Output System) or UEFI (Unified Extensible Firmware Interface) settings. The method for accessing these settings varies depending on the laptop manufacturer and model. Typically, you need to press a specific key (e.g., F2, F10, Del) during startup to enter the BIOS or UEFI. Once in the BIOS or UEFI settings, you can usually find the serial number listed under system information or a similar category.
    3. Use Command Prompt or PowerShell (Windows): On Windows laptops, you can use Command Prompt or PowerShell to find the serial number.
      • Press Win + R to open the Run dialog box.
      • Type “cmd” (without quotes) and press Enter to open Command Prompt.
      • In the Command Prompt window, type the following command and press Enter:
        arduino
        wmic bios get serialnumber
      • The serial number of your laptop will be displayed.
    4. Check System Information (Windows): On Windows laptops, you can also use the System Information tool to find the serial number.
      • Press Win + R to open the Run dialog box.
      • Type “msinfo32” (without quotes) and press Enter to open System Information.
      • In the System Information window, look for the “System Model” or “Serial Number” field. The serial number of your laptop should be listed there.
    5. Check About This Mac (Mac): On Mac laptops, you can find the serial number in the “About This Mac” window.
      • Click on the Apple menu () in the top-left corner of the screen and select “About This Mac.”
      • In the “About This Mac” window, click on the “Overview” tab.
      • The serial number of your Mac laptop will be displayed.

    Using one of these methods, you should be able to easily find the serial number of your laptop.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
  • What is the best laptop?

    Determining the absolute “best” laptop is subjective and depends on individual needs and budget. However, some exceptional laptops consistently rank highly across various user reviews and tech publications based on performance, design, features, and value. Here are two highly-rated options for different priorities:

    1. Best Overall: Lenovo Legion Pro 7i (Gen 8)

    • Exceptional performance: This 16-inch powerhouse boasts the latest 13th Gen Intel Core i7 or i9 processors and powerful NVIDIA GeForce RTX 40-series graphics, making it a beast for gaming, demanding creative tasks, and multitasking.
    • Stunning visuals: The QHD+ (2560 x 1600) IPS display offers excellent clarity, vibrant colors, and a smooth 165Hz refresh rate for a tear-free gaming experience.
    • Well-built and sleek design: The Legion Pro 7i features a sturdy aluminum chassis with a premium look and feel. It’s also relatively thin and light for a gaming laptop, making it more portable.
    • Long battery life: Compared to other gaming laptops, the Legion Pro 7i offers impressive battery life, lasting up to 7-8 hours on a single charge during light use.

    2. Best Budget Option: Acer Nitro 5

    • Excellent value: The Acer Nitro 5 offers a compelling combination of affordability and performance, making it a great choice for casual gamers and everyday users.
    • Capable hardware: This laptop comes equipped with AMD Ryzen processors and NVIDIA GeForce RTX 30-series graphics, which can handle most modern games at moderate settings.
    • Decent display: The Full HD (1920 x 1080) IPS display offers good visual quality and a 144Hz refresh rate for a smoother viewing experience.
    • Balanced design: The Nitro 5 has a plastic chassis that feels sturdy enough for everyday use. While not the most premium design, it keeps the weight down and the price affordable.

    Ultimately, the best laptop for you depends on your specific needs and budget. Consider the factors that matter most to you, such as:

    • Primary use: Are you a gamer, creative professional, student, or casual user?
    • Performance: What level of performance do you need for your tasks?
    • Budget: How much are you willing to spend?
    • Portability: How important is portability to you?
    • Battery life: How long do you need your laptop to last on a charge?
    • Features: Are there any specific features you need, like a touchscreen, a backlit keyboard, or a large amount of storage?

    Once you’ve considered these factors, you can narrow down your options and research specific models to find the best fit for you.

    Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!

Submitted Successfully

We will respond soon

Below here are the most common broken laptop issues we are seeing daily:

laptop dc jack repair

Laptop DC Jack Repair

laptop blue screen of death

Laptop blue screen of death

windows 10 blue screen of death

Windows blue screen of death

laptop liquid spill

Laptop liquid spill

laptop with broken lcd

Laptop with broken LCD

laptop keyboard replacement

Laptop keyboard replacement

laptop not detecting hard drive and or operating system

The laptop does not detect the hard drive and or operating system.

windows 7 black screen of death

Windows black screen of death

windows 10 start-up issues

Windows start-up issues

dusty and noisy laptop fan

Dusty and noisy laptop fan makes it run hot and your computer will run slow and turn off when it gets too hot.

Embark on a journey of connection and joy! Share this page with your loved ones on your favourite digital platform. Click one of the icons below and let the magic of sharing begin!
Want a Quick Quote?

Experiencing problems with your technology? Please enter your details below, and one of our helpful helpdesk staff will contact you back in 30 minutes or less to give you a free, no-obligation quick quote.

    Sign me up for the weekly newsletter

    We will never share your information with anyone.
    Privacy Policy.

    Customer Reviews
    The Original PC Doctor
    Average Rating: 4.5 out of 5
    *Based on 13941394 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
    100+ Customer Reviews Milestone Badget - Word of Mouth
    The Original PC Doctor - 23 years of business excellence