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Australia's No.1 Computer Support Company
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Service Summary

The Original PC Doctor is committed to providing top quality computer repair and support services for our clients Australia wide. Please see a summary of the types of services that we offer below.

Apple Mac Repairs & Services

Apple MAC Repairs & Services

Are you a die-hard Apple MAC owner? We know you love your MAC and we can help with all your Apple MAC repairs and service needs.

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Broadband Internet Installations

Broadband Internet Installations

Does your Internet connection need to be set-up, upgraded or fixed?

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Computer Repairs Insurance Forms

Computer Repairs Insurance Form

Have you accidentally had your computer damaged? Do you need a report for your Insurance company? We can help!

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Data Recovery & Backup

Data Recovery & Backup

Lost your data? Don’t panic: not all is lost. Sometimes computers can seriously malfunction causing massive disruption to emails, critical system files, database, CRMs and user data files.

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File & Data Security

File & Data Security

How safe is your network? What would happen if you lost all your data and files on your computer? Online threats are more prevalent than ever.

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Home & Office Computer Repairs

Home & Office Computer Repairs

Having issues with your home or office computers? We can get your computer up and running smoothly again with the Original PC Doctor’s trusted computer repair and support services.

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Laptop Repairs

Laptop Repairs

Need Fast Laptop and Hardware Repairs?

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Computer Network and Internet Security

Networking & Internet Security

Having issues with your computer networking and/or internet security? Home or office, we have the right internet security and networking solutions to suit you!

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New Computers, Hardware & Accessories

New Computers, Hardware & Accessories

Are you in the market for new computers, hardware & accessories? We can help!

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Remote Desktop Support

Remote Desktop Support

Remote IT Support, Remote PC & MAC SupportYou might not know it, but almost every PC & Mac these days is equipped with Remote Desktop Support capabilities. It’s a clever trick, actually: Remote Desktop Support allows us to remotely access your computer so that we can diagnose and fix your PC, Server, MAC & Laptop or network right here from our state of the art Technical Support centre – wherever you are!

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Server Maintenance

Server Maintenance

Fast and Reliable Server Implementation and Maintenance Solutions tailored to suit your needs!

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Virus Removal

Virus Removal

Need Expert Virus or Spyware Removal From Your Computer? Is your computer experience strange pop-ups, or maybe you have been hijacked with the nasty AFP virus! Whatever the virus issue, rest assured we can help.

Read more information about Virus Removal »

If what you’re looking for is not on the list, please call our friendly helpdesk staff on 1300 723 628 I am sure they will be able to assist you.

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Customer Reviews
The Original PC Doctor
Average Rating: 4.5 out of 5
*Based on 471471 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
The Original PC Doctor reviews

Stage 4: Restrictions Melbourne Metro

COVID-19 Stage 4 Overview

We are closely monitoring the situation daily and constantly revision and updating company policies and procedures to keep our staff, clients and the greater community safe. If any of our staff have any flu symptoms, they must cease work immediately and get tested while waiting for tests they are forced to stay at home and not permitted to leave for any reason what so ever. Thus far Australia wide as of 7:12 am on 18th August 2020 we have had 4 technicians go in for testing, one in SA and three in Victoria all came back as negative, to our knowledge we have been responsible for zero community transmissions and zero COVID-19 cases. After dealing with virus outbreaks for the last 20 years we understand the social dynamics and life cycles of these epidemics. As an organisation have gone over and above the government regulations and are working on new technologies to keep serving our clients with the highest standards of quality and service long into this pandemic.

We would like to update you regarding the stage 4 restrictions imposed by Daniel Andrews government on the state of Victoria since Midnight 5th August 2020. We will be closely screening all clients that they are clear from any flu symptoms or been into contact with anyone that is confirmed to have the COVID-19 virus. The great news is you can still get your computer fixed in Victoria, all other states are not affected and running as per normal, we have a number of flexible options for you;

1) Remote desktop support, for any software configuration issues we can log in remotely via the internet and fix them.

2) Contact-less computer repairs. We will book a time when a technician will come to your work or home, once the technician arrives they will call you. You are then required to put the equipment outside. The technician will take the equipment away assess it and then get back to you with some options for repairing it. Once the repairs are complete the technician will return the computer back to you.

3) Sendle - DIY send it in. You can book a Sendle pickup which we organise for the next business day. Simple call up and book the job, you then need to put your laptop in a box and we email you a shipping label. Attach the label to the box and a Sendle courier will pick it up from your work or home on the next business day. We will also arrange for delivery back to you once the computer is all fixed up.

4) Australia Post. You can register your details with us and then send your computer in for repairs. We can send it back once the machine is repaired and working like new again.

5) Onsite booking, this is only as a last resort if you need your computer as a primary communications tool or you need help with your NBN or VOIP phone. We can dispatch a technician with the full PPE outfit to you home or workplace to get you back online.

If you have any comments, concerns or feedback we would love to hear it, please email our biosecurity task force at [[email protected]].