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Data Recovery

Data Recovery

Lost your data? Don’t panic: not all is lost!

The Original PC Doctor Data Recovery

Need help with Data Recovery?

Sometimes computers can seriously malfunction causing massive disruption to emails, critical system files, database, CRMs and user data files. These “disasters” can often occur without warning and can result in the loss of your company or personal information and files.

In some cases, even when files are simply accidentally deleted and it may be possible to recover the files, but quick and professional action is needed. It is critical not the use or writes to the device as soon as you suspect data loss.

When files are deleted or simply disappear, our PC Doctors can perform deep system scans to determine where they have gone, and more importantly to see if they can be recovered. The next question is normally “how much data can be recovered”, and fortunately for you, we are your best choice for recovering as much data as possible. We have recovered data from some of Australia’s largest institutions down to your average home users desktops. Call us for a quote 1300 723 628.

Tips to prevent further data loss

  • Stop using hard disk drive if there are clicking or grinding noises
  • Avoid auto repair utilities to fix data loss issues
  • Never restore a backup to the original system
  • Protect the original data as much as possible
  • Turn off the system but do not shut it down
  • Diagnose the problem without booting/starting the computer
  • Contact our office for free phone advice on how to best solve your data loss problem

Why Choose The Original PC Doctor for Data Recovery Services?

The Original PC Doctor Mac – File List Data Recovery

Mac – File List Data Recovery

  • File List – No other companies will offer you a list of files that can be recovered before proceeding with the recovery.
  • Can recover from all content types, such as files, digital photos and e-mails.
  • Provide over 150 data recovery engineers worldwide + dedicated R&D teams. We have sufficient resources to handle large/small jobs and skillsets to cover all forms of data loss on all types of storage.
  • All of your data is held and secured on file for 30 days after recovery just in case you lose your drive.
  • We have an ISO-5/Class 100 Clean Room Facility (most other recovery companies in Australia have a class 10 which is a lower grade of performance. When a lower grade clean room facility is used your chances of recovering data are diminished.)
  • We are authorised to handle highly sensitive data adhering to US government protocols. Don’t take your security for granted and hand over your personal information to just anyone
  • We have completed the SAS 70 Type II Certification on our processes. You can rest assured that our comprehensive Information/Data Security Policy in place cover all access control, data handling and data security protocols/standards.
  • Fast Local Service – We offer Same Day Service
  • Extended Hours Appointments – Saturdays and After Hours
  • Our expert technicians can come to your home or workplace and fix the problem on the spot!
  • Fixed appointment times mean no waiting around
  • One-Stop-Shop – we can serve all your onsite IT Needs including onsite professional services and hardware repairs.
  • Established since 2001 with the Name You Can Trust

What type of Files/Media can you recover?

Data Recovery

Many types of Data Recovery we can do e.g. media, storage, remote, device and many more!

    Here is a quick list of media and files that we can help you with. If your device is not in the list chance are we can still salvage the data for you, just call our data recovery team on 1300 723 628 for a free over the phone assessment;
  • Hard Drive Recovery includes: laptop, desktop, external drives and business drive servers
  • USB, Flash Memory Card Recovery: CD/DVD(SD/XD Cards, voice recorders)
  • iPhone and Smart Phone (this may include older generations of phones, ask your phone manufacturer if your phone can be recovered)
  • RAID Recovery
  • Tape Recovery
  • Forensic/Investigative Data Recovery
  • Floppy Disc Recovery
  • Multi-drive server/SAN/VMware Recovery
  • Microsoft Exchange and SharePoint Data Recovery
  • All file formats including MYOB, QuickBooks and Outlook.

See some of the data recovery types below:

solid state drive recovery

Solid State Drive Recovery

raid data recovery

Raid Data Recovery

broken usb flash drive recovery

Broken USB Flash Drive Recovery

data recovery from samsung phone

Data recovery from Samsung phone

one smashed IBM laptop data recovery

Data Recovery from the smashed IBM laptop

smashed microsoft surface needs data recovery

Smashed Microsoft Surface needs data recovery

laptop liquid spill

Laptop liquid spill

recover data from broken iphone

Recover data from broken iPhone

Therefore it is no secret for backing up all of your important files is a must for any home or business. There are many cautionary tales about businesses that have gone bust due to the loss of their digital information. While we won’t regale you with those tales right now, we know you understand the importance of having an easy-to-use and practical data backup solution ready to go or otherwise you wouldn’t be reading this right now.

There are quite a few technologies to assist with comprehensive data backup, and understanding the pros and cons of each one can often turn people off ever pursuing a viable backup solution.

We understand your confusion, that is why we can consult with you to determine the best method to suit your individual needs or business setup.

We are all about providing personalised IT support services by delivering Data Recovery solutions that work for you.

We have one of the best data recovery facilities in Australia and over 30 years’ experience in data recovery ensuring that you have the maximum chance for data recovery. We have technicians readily available who can come out and assess your disaster and provide you with a recovery action plan. We also have a range of data backup solutions for you to choose from, so whatever stage you are at we can assist you!

Call 1300 723 628 today to speak with one of our friendly phone consultants.

ISO 5 Class 100 Clean Room Facility

ISO 5 Class 100 Clean Room – designed for Data Recovery.

We have one of Australia’s most experienced data recovery centres who have partnerships with 18 recovery facilities worldwide to make sure we can give your data the best chance possible for recovery. Call us today to organise a quote for a data/disaster recovery solution for you! Our friendly staff can talk you through the process and will provide you with all the information you need to have your data recovered by our professional engineers. You can also have the choice of dropping the drive off at our office, having a technician attend to your drive onsite or to send it in via Australia Post registered next day mail.

Customer Reviews:

★★★★★
"I was really happy with Scott today and will call him out again in the future. I found his service remarkable! He was very kind, quick and professional. My laptop is now fully functioning and the computer is so much quicker than it has ever been before! I also found the price was very reasonable from other companies that charge through the roof. I was shortly followed up after my service on the phone to see if everything went smoothly (which it did!) by Charmagne who was lovely and professional. I found the overall experience of my computer?s service of a very high standard and will not hesitate to call again when I have another issue. "
- Karen M. Ringwood VIC 3134

★★★★☆
"I was recommended to use The Original PC Doctor by my local computer repair man. You know there good if even the competition refers you to them."
- Geoff C. Templestowe VIC 3106

★★★★★
"Had just connected to Bigpond and I had noticed that in the first day of being connected I had gone past my download limit of 200MB? I wasnt sure what to do I couldnt go to a retail store because they dont work out on site. At first I wasnt sure that I could afford a technical specialist but in the end he paid for himself by saving me money on my phone bill, internet and cable TV as well as setting up internet security, wireless network and the second PC on the internet. The Original PC Doctor advised me of what was the cause of the large download and then fixed it. The Original PC Doctor worked out approximately how much download capacity the family would need in 1 month and recommended a different plan to the one that I was on. I was more than satisfied with the service and the fact that they come to you with the products that you need I think is absolutely fabulous because it saves time and money!"
- Faye H. Wantirna South VIC 3152

★★★★★
"Im happy with service. The Original PC Doctor goes above and beyond with the service making sure its fixed to how I use the computer."
- Julie C. Park Orchards VIC 3114

★★★★★
"Very good customer skills and very good at explaining all the information I needed. All round very happy with the service and I would use Tavis again for any computer problems I may have in the future."
- Melina T. Point Cook VIC 3030

★★★★★
"The Original PC Doctor responded to my call quickly where efficient and completed the job to my satisfaction."
- Barry K. Lilydale VIC 3140

★★★★★
"We had a very good experience with Steve and found him to be very honest. He has given us a number of options to think about and we will most likely go with buying a new computer and getting Steve back to help us transfer the data."
- Kate O. Cheltenham VIC 3192

★★★★☆
"Thank you again for providing great service today. Eugene fixed the problem straight away, he could not have been more helpful."
- Karen M. Donvale VIC 3111

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Customer Reviews
The Original PC Doctor
Average Rating: 4.5 out of 5
*Based on 471471 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
The Original PC Doctor reviews

Stage 4: Restrictions Melbourne Metro

COVID-19 Stage 4 Overview

We are closely monitoring the situation daily and constantly revision and updating company policies and procedures to keep our staff, clients and the greater community safe. If any of our staff have any flu symptoms, they must cease work immediately and get tested while waiting for tests they are forced to stay at home and not permitted to leave for any reason what so ever. Thus far Australia wide as of 7:12 am on 18th August 2020 we have had 4 technicians go in for testing, one in SA and three in Victoria all came back as negative, to our knowledge we have been responsible for zero community transmissions and zero COVID-19 cases. After dealing with virus outbreaks for the last 20 years we understand the social dynamics and life cycles of these epidemics. As an organisation have gone over and above the government regulations and are working on new technologies to keep serving our clients with the highest standards of quality and service long into this pandemic.

We would like to update you regarding the stage 4 restrictions imposed by Daniel Andrews government on the state of Victoria since Midnight 5th August 2020. We will be closely screening all clients that they are clear from any flu symptoms or been into contact with anyone that is confirmed to have the COVID-19 virus. The great news is you can still get your computer fixed in Victoria, all other states are not affected and running as per normal, we have a number of flexible options for you;

1) Remote desktop support, for any software configuration issues we can log in remotely via the internet and fix them.

2) Contact-less computer repairs. We will book a time when a technician will come to your work or home, once the technician arrives they will call you. You are then required to put the equipment outside. The technician will take the equipment away assess it and then get back to you with some options for repairing it. Once the repairs are complete the technician will return the computer back to you.

3) Sendle - DIY send it in. You can book a Sendle pickup which we organise for the next business day. Simple call up and book the job, you then need to put your laptop in a box and we email you a shipping label. Attach the label to the box and a Sendle courier will pick it up from your work or home on the next business day. We will also arrange for delivery back to you once the computer is all fixed up.

4) Australia Post. You can register your details with us and then send your computer in for repairs. We can send it back once the machine is repaired and working like new again.

5) Onsite booking, this is only as a last resort if you need your computer as a primary communications tool or you need help with your NBN or VOIP phone. We can dispatch a technician with the full PPE outfit to you home or workplace to get you back online.

If you have any comments, concerns or feedback we would love to hear it, please email our biosecurity task force at [[email protected]].