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Australia's No.1 Computer Support Company
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Computer Repairs Insurance Reports

Damaged Computer(s) Insurance Report Request

Have you accidentally had your computer damaged? Do you need a insurance report for your Insurance company? We can help!

We understand how frustrating insurance companies can be to deal with, especially when trying to make a claim. That is why at the Original PC Doctor we have streamlined the process and we make it easy to get a good outcome and assist you in preparing a report for the insurance company!

What sort of damage can I claim?

Regardless of where you are located, we can assist you. Most common issues that we can help with is;

  • Power surge
  • Water damage
  • Accidental damage
  • Dropped equipment
  • Malicious damage

Chances are your home insurance policy will cover the replacement of the hardware. The Original PC Doctor can do one of the following to kick-start the process;

  • Organise a technician to come out to your home or business,
  • Drop your equipment off at our service centre, call for your closest address – 1300 723 628
  • Mail-in, if you are in a remote area. You can simply just send your equipment to us and let us take care of the rest!

What happens next?

We will gather the information to do an assessment and generate an insurance report for you! We are also able to liaise directly with your insurance company to prepare a quote for any new hardware. And if it is Data Recovery that you need, then we can supply you with leading data recovery engineers to recover your much-loved data. Feel assured that The Original PC Doctor will help with any questions or queries that you may have.

Please complete the details of your requirements below and we will get back to you as soon as we can. If the matter is urgent then please feel free to call our office on 1300 723 628.

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The Original PC Doctor
Average Rating: 4.5 out of 5
*Based on 471471 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
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Stage 4: Restrictions Melbourne Metro

COVID-19 Stage 4 Overview

We are closely monitoring the situation daily and constantly revision and updating company policies and procedures to keep our staff, clients and the greater community safe. If any of our staff have any flu symptoms, they must cease work immediately and get tested while waiting for tests they are forced to stay at home and not permitted to leave for any reason what so ever. Thus far Australia wide as of 7:12 am on 18th August 2020 we have had 4 technicians go in for testing, one in SA and three in Victoria all came back as negative, to our knowledge we have been responsible for zero community transmissions and zero COVID-19 cases. After dealing with virus outbreaks for the last 20 years we understand the social dynamics and life cycles of these epidemics. As an organisation have gone over and above the government regulations and are working on new technologies to keep serving our clients with the highest standards of quality and service long into this pandemic.

We would like to update you regarding the stage 4 restrictions imposed by Daniel Andrews government on the state of Victoria since Midnight 5th August 2020. We will be closely screening all clients that they are clear from any flu symptoms or been into contact with anyone that is confirmed to have the COVID-19 virus. The great news is you can still get your computer fixed in Victoria, all other states are not affected and running as per normal, we have a number of flexible options for you;

1) Remote desktop support, for any software configuration issues we can log in remotely via the internet and fix them.

2) Contact-less computer repairs. We will book a time when a technician will come to your work or home, once the technician arrives they will call you. You are then required to put the equipment outside. The technician will take the equipment away assess it and then get back to you with some options for repairing it. Once the repairs are complete the technician will return the computer back to you.

3) Sendle - DIY send it in. You can book a Sendle pickup which we organise for the next business day. Simple call up and book the job, you then need to put your laptop in a box and we email you a shipping label. Attach the label to the box and a Sendle courier will pick it up from your work or home on the next business day. We will also arrange for delivery back to you once the computer is all fixed up.

4) Australia Post. You can register your details with us and then send your computer in for repairs. We can send it back once the machine is repaired and working like new again.

5) Onsite booking, this is only as a last resort if you need your computer as a primary communications tool or you need help with your NBN or VOIP phone. We can dispatch a technician with the full PPE outfit to you home or workplace to get you back online.

If you have any comments, concerns or feedback we would love to hear it, please email our biosecurity task force at [[email protected]].