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Ethics policy

**The Original PC Doctor Ethics Policy**

*Last Revision Date: 19/10/2023*

**Introduction:**

At The Original PC Doctor, we are committed to upholding the highest standards of ethical conduct in all aspects of our business. Our ethics policy outlines the personal, organizational, and corporate standards of behaviour expected from every member of our organization. We believe that by adhering to these principles, we can build trust with our customers, employees, partners, and the communities we serve.

**Personal Standards of Behavior:**

1. **Integrity and Honesty:** All employees, contractors, and representatives of The Original PC Doctor are expected to act with integrity and honesty in all their interactions. This includes being truthful, avoiding conflicts of interest, and acting in a manner that promotes trust and credibility.

2. **Respect:** We value and respect the dignity and rights of every individual. Discrimination, harassment, or any form of disrespectful behaviour is strictly prohibited. We embrace diversity and promote inclusivity.

3. **Confidentiality:** The protection of sensitive and confidential information is paramount. All employees are required to maintain the confidentiality of customer data, proprietary information, and trade secrets.

4. **Professionalism:** All members of our organization are expected to demonstrate professionalism in their conduct and communication. This includes appropriate attire, language, and behaviour while representing The Original PC Doctor.

5. **Compliance with Laws and Regulations:** We expect all employees to comply with the laws and regulations applicable to our business operations. Ignorance of the law is not an excuse, and employees should promptly report any legal concerns.

**Organizational Standards of Behavior:**

1. **Customer Focus:** We are dedicated to providing excellent service to our customers. This means actively listening to their needs, being responsive, and ensuring their satisfaction is our top priority.

2. **Transparency:** We are committed to transparency in our business operations. This includes clear communication with customers, partners, and employees regarding products, services, pricing, and policies.

3. **Environmental Responsibility:** We recognize the importance of environmental stewardship. We will strive to minimize our environmental impact and promote sustainable practices.

4. **Safety:** The safety and well-being of our employees and customers are of utmost importance. We maintain safe working conditions and prioritize safety in all our services.

5. **Conflict of Interest:** Employees must disclose any potential conflicts of interest that may affect their ability to make impartial business decisions or compromise the organization’s integrity.

**Corporate Standards of Behavior:**

1. **Code of Conduct:** Our corporate code of conduct serves as a foundation for our ethical behavior and is expected to be followed by all employees, executives, and board members.

2. **Anti-corruption and Anti-bribery:** The Original PC Doctor is committed to conducting business without engaging in corrupt practices or bribery. We do not tolerate offering, giving, or accepting bribes, kickbacks, or illegal payments.

3. **Compliance Reporting:** We have established a mechanism for employees and stakeholders to report ethical concerns or violations of this policy. Reports can be made anonymously, and retaliation against whistleblowers is strictly prohibited.

4. **Consequences of Violations:** Violations of this ethics policy can result in disciplinary action, up to and including termination of employment or contractual relationship. Legal action may be taken in cases of criminal conduct.

**Conclusion:**

The Original PC Doctor expects every member of our organization to commit to and uphold the standards outlined in this ethics policy. By adhering to these principles, we ensure that our business is conducted with the highest level of integrity, transparency, and responsibility. We are dedicated to fostering a culture of ethics and values, and together, we can build a trusted and respected organization.

*This ethics policy is subject to review and updates as needed to ensure its relevance and effectiveness.*

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    The Original PC Doctor acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to all Aboriginal and Torres Strait Islander peoples, their cultures and to their elders past, present and future. As an organisation, we are committed to embracing diversity and eliminating all forms of discrimination in the workplace and welcome all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

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