OZ Verified Business
Australia's No.1 Computer Support Company
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For a reliable business you need reliable IT support

Whether you’re having PC, network or server problems, our PC Doctors are the best experts to call for computer or IT support and repair services in Melbourne.

The best part is that we are available to you when most other businesses are sleeping you can book appointments with us 24 hours 7 Days a week. Our qualified and Experienced technicians will come to your office or business and repair your computer, network, server or any other IT problems that you might be having – guaranteed!

Our Business IT Support Services cover:

In fact, we are so confident that we can provide the most comprehensive and reliable computer repair and IT support services in Melbourne, that we are proud to offer your business our No Fix No Fee, including our 14 Day Work Guarantee (guaranteeing the health of your systems for 14 days after our visit ort we will send the same technician out on the next available appointment free of charge)!

With upfront quotes and fixed pricing you will always know what you’re paying for before you actually pay for it! We promise to clearly explain all work to you and perform all work to the best of our collective abilities – that’s our Doctor’s Oath and it’s also our bond to you!

And this is all just one small part of our commitment to remaining the best computer and IT support service providers in Melbourne.

But of course, our strength lies with our highly trained staff and our team of highly qualified and experienced PC Doctors who are each experts in providing the best computer and IT support services to businesses and individuals across Melbourne.

Our PC Doctors – just what the Doctor ordered.

Like a Doctor/Patient relationship, our PC Doctors provide the highest level of care and attention to your business and treat all jobs with the strictest confidentiality.

Our PC Doctors are hand-selected and must have the appropriate training and qualifications before we’ll even consider them to join our team. Even then, our PC Doctors are rigorously interviewed and selected based on their overall technical expertise, experience and, most importantly, their personalities. They each receive ongoing training and professional development to ensure your business benefits from Melbourne’s best and most comprehensive IT and computer support services.

Quite simply, our PC Doctors love what they do. They are highly trained in all things IT, providing the most comprehensive computer repair services in Melbourne!

Our small but passionate team means that your business will benefit from a personalised level of service and you will always speak directly with us – no call centres and no queues!

Our PC Doctors will learn your business’ IT infrastructure from back-to-front, to ensure a comprehensive level of IT and computer support services.

When running a business, time is usually the most important factor. That’s why when you book a time for a PC Doctor to visit your office or business, you can be sure that they will arrive on-time, every time! And if your business needs ongoing IT and computer support services, we will try our best to send the same technician out to you.

We understand your business is like a close-knit family unit (after all, you spend 8 hours of the day or more with each other). That’s why we like to think of our computer repair technicians as your family PC Doctor – providing specialised and personalised IT, network and computer repair and support services – guaranteed!

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Customer Reviews
The Original PC Doctor
Average Rating: 4.5 out of 5
*Based on 471471 customer reviews collected via multiple sources (Word of Mouth, Product Reviews, Google Reviews and our feedback system.
The Original PC Doctor reviews

Stage 4: Restrictions Melbourne Metro

COVID-19 Stage 4 Overview

We are closely monitoring the situation daily and constantly revision and updating company policies and procedures to keep our staff, clients and the greater community safe. If any of our staff have any flu symptoms, they must cease work immediately and get tested while waiting for tests they are forced to stay at home and not permitted to leave for any reason what so ever. Thus far Australia wide as of 7:12 am on 18th August 2020 we have had 4 technicians go in for testing, one in SA and three in Victoria all came back as negative, to our knowledge we have been responsible for zero community transmissions and zero COVID-19 cases. After dealing with virus outbreaks for the last 20 years we understand the social dynamics and life cycles of these epidemics. As an organisation have gone over and above the government regulations and are working on new technologies to keep serving our clients with the highest standards of quality and service long into this pandemic.

We would like to update you regarding the stage 4 restrictions imposed by Daniel Andrews government on the state of Victoria since Midnight 5th August 2020. We will be closely screening all clients that they are clear from any flu symptoms or been into contact with anyone that is confirmed to have the COVID-19 virus. The great news is you can still get your computer fixed in Victoria, all other states are not affected and running as per normal, we have a number of flexible options for you;

1) Remote desktop support, for any software configuration issues we can log in remotely via the internet and fix them.

2) Contact-less computer repairs. We will book a time when a technician will come to your work or home, once the technician arrives they will call you. You are then required to put the equipment outside. The technician will take the equipment away assess it and then get back to you with some options for repairing it. Once the repairs are complete the technician will return the computer back to you.

3) Sendle - DIY send it in. You can book a Sendle pickup which we organise for the next business day. Simple call up and book the job, you then need to put your laptop in a box and we email you a shipping label. Attach the label to the box and a Sendle courier will pick it up from your work or home on the next business day. We will also arrange for delivery back to you once the computer is all fixed up.

4) Australia Post. You can register your details with us and then send your computer in for repairs. We can send it back once the machine is repaired and working like new again.

5) Onsite booking, this is only as a last resort if you need your computer as a primary communications tool or you need help with your NBN or VOIP phone. We can dispatch a technician with the full PPE outfit to you home or workplace to get you back online.

If you have any comments, concerns or feedback we would love to hear it, please email our biosecurity task force at [[email protected]].