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Corrections policy

**Corrections Policy for “The Original PC Doctor”**

At “The Original PC Doctor,” we are committed to providing accurate and reliable information to our readers. We understand that errors can occasionally occur despite our best efforts. When errors are identified, we take prompt and transparent action to rectify them. This Corrections Policy outlines our procedure for addressing errors, including the publication of retractions or corrections.

**1. Identification of Errors:**

Errors can be identified through various means, including but not limited to reader feedback, internal reviews, and independent fact-checking. We encourage our readers to bring any potential errors to our attention by contacting our editorial team.

**2. Evaluation of Errors:**

Once an error is brought to our attention, our editorial team will promptly review the issue to determine its accuracy and significance. The review process includes verification of the error and its potential impact on the overall content and its readers.

**3. Types of Errors:**

There are several types of errors that may be identified:

a. **Factual Errors:** These are errors that involve incorrect information or data.

b. **Misrepresentations:** Errors that misrepresent facts, individuals, or entities.

c. **Omissions:** Errors related to missing or incomplete information.

d. **Editorial Errors:** Errors that occur during the editing or publication process.

**4. Corrections Process:**

If an error is confirmed, we follow these procedures:

a. **Correction:** For minor errors, we will make the necessary corrections to the article. This may include revising text, adding missing information, or rectifying inaccurate data. The corrected information will be updated as soon as possible, with a note indicating the correction at the bottom of the article.

b. **Retraction:** In cases where the error is significant and affects the overall integrity of the content, we will issue a retraction. This involves removing the inaccurate content from our website, clearly stating the error, and providing an explanation of the correction in a retraction notice. The retraction notice will also include the corrected information, if applicable.

**5. Timeliness:**

We strive to address errors promptly. Minor corrections will be made as soon as possible after they are identified. Retractions will be issued without undue delay, typically within 48 hours of confirming the error. In cases where a correction or retraction may take longer to resolve, we will inform our readers of the expected timeline for resolution.

**6. Transparency:**

We are committed to being transparent about any errors and the actions taken to correct them. We will clearly communicate the nature of the error and the correction made. Our goal is to maintain the trust and credibility of our readers by being open and honest about our mistakes.

**7. Feedback and Appeals:**

Readers who believe that a correction or retraction is unwarranted or incomplete have the right to appeal. We will review such appeals in a fair and objective manner and take appropriate action as necessary.

We understand the importance of accuracy and integrity in our content, and we are dedicated to upholding these principles. We believe that by following this Corrections Policy, we can ensure that our readers have access to reliable and trustworthy information while acknowledging and rectifying any mistakes that may arise.

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    The Original PC Doctor - 23 years of business excellence

    Need Technical Support?

    1300 723 628


    +61 3 9937 1230 for overseas callers



    Need Technical Support?

    1300 723 628


    +61 3 9937 1230 for overseas callers