Our Testimonials
At the Original PC Doctor, we try our best to satisfy every customer and value their feedback on our services. Please click this link to submit your feedback – Customer Feedback Form.
Below here is some feedback we have recently received:
★★★★★
“ "I was really happy with Scott today and will call him out again in the future. I found his service remarkable! He was very kind, quick and professional. My laptop is now fully functioning and the computer is so much quicker than it has ever been before! I also found the price was very reasonable from other companies that charge through the roof. I was shortly followed up after my service on the phone to see if everything went smoothly (which it did!) by Charmagne who was lovely and professional. I found the overall experience of my computer?s service of a very high standard and will not hesitate to call again when I have another issue. "”
- Karen M. Ringwood VIC 3134
★★★★☆
“ "I was recommended to use The Original PC Doctor by my local computer repair man. You know there good if even the competition refers you to them."”
- Geoff C. Templestowe VIC 3106
★★★★★
“ "Had just connected to Bigpond and I had noticed that in the first day of being connected I had gone past my download limit of 200MB? I wasnt sure what to do I couldnt go to a retail store because they dont work out on site. At first I wasnt sure that I could afford a technical specialist but in the end he paid for himself by saving me money on my phone bill, internet and cable TV as well as setting up internet security, wireless network and the second PC on the internet. The Original PC Doctor advised me of what was the cause of the large download and then fixed it. The Original PC Doctor worked out approximately how much download capacity the family would need in 1 month and recommended a different plan to the one that I was on. I was more than satisfied with the service and the fact that they come to you with the products that you need I think is absolutely fabulous because it saves time and money!"”
- Faye H. Wantirna South VIC 3152
★★★★★
“ "Im happy with service. The Original PC Doctor goes above and beyond with the service making sure its fixed to how I use the computer."”
- Julie C. Park Orchards VIC 3114
★★★★★
“ "Very good customer skills and very good at explaining all the information I needed. All round very happy with the service and I would use Tavis again for any computer problems I may have in the future."”
- Melina T. Point Cook VIC 3030
★★★★★
“ "The Original PC Doctor responded to my call quickly where efficient and completed the job to my satisfaction."”
- Barry K. Lilydale VIC 3140
★★★★★
“ "We had a very good experience with Steve and found him to be very honest. He has given us a number of options to think about and we will most likely go with buying a new computer and getting Steve back to help us transfer the data."”
- Kate O. Cheltenham VIC 3192
★★★★☆
“ "Thank you again for providing great service today. Eugene fixed the problem straight away, he could not have been more helpful."”
- Karen M. Donvale VIC 3111
★★★★★
“ "WOW, what a lovely lad and how happy we are with the service. Peter was just wonderful he really knew how to fix the machine quickly! We went and spent a lot of money at our local computer shop and they spent weeks on it and couldn‘t fix the problem! Peter sorted it all out in a short time and we were most impressed and pleased! We will definitely recommend The Original PC Doctor to our friends and family "”
- Joy R. Croydon VIC 3136
★★★★★
“ "Very satisfied with your company and Terry is an excellent technician. I would have no problem recommending PC Doctor to anyone."”
- Angus M. Dandenong North VIC 3175
★★★★★
“ "Your service to my home on Saturday was amazing! The serviceman made the effort to sort my problem out, which he did, and he was a very nice, polite man (Jake) I am truly amazed, (as is my Husband) that you give this 100% brilliant service. My Husband shall advise all other Owners in our Apartment complex (48 Appts.) and our neighbours,The Arcadia Apartments (72 Appts) of your Service. My Husband works for BCS Body Corporate,which have about 30 Appt. Complexes around Melbourne and he will certainly pass your business contact onto their Building Managers. Once Again THANK YOU and please look after Jake"”
- Rialeen R. Parkville VIC 3052
★★★★★
“ "We located the Original PC Doctor, through our local paper, as we were experiencing major problems with our computer systems, mainly due to networking. Once we had called we had a technician here in a couple of hours, as he understood that we are an international company and if our computers are not operating we simply do not have a business. Within a very short time, john has us up and running, his manner and professionalism were of a high standard and most importantly his charges for the work performed in my opinion were very reasonable. I have no hesitation in highly recommending The Original PC Doctor to anyone who needs an expert in computers with fast and highly professional service."”
- Andrew B.
★★★☆☆
“ "Just to thank you for again providing great service today.Eugene fixed the problem straight away, he could not have been more helpful."”
- Karen M. Donvale VIC 3111
★★★★★
“ "Your service to my home on Saturday was amazing! The servicemen made the effort to sort my problem out...which he did...and he was a very nice, polite man (Jake). I am truly amazed (as is my husband) that you give 100% brilliant service. My husband shall advise all other."”
- Rialeen R. Parkville VIC 3052
★★★★★
“ "I have tried various computer technicians prior to finding The Original PC Doctor and the first thing that struck me was that they provide an appointment, which is usually met and if they are late they will ring to advise you. Also, regardless of which technician services your computer they all know their stuff and I have found that regardless of the computer problems I was having they always found a solution. Another big plus is the fact that they charge on a service based approach rather than an hourly rate so no matter how complicated your problem or how long it takes to rectify, you know how much it will cost you. I have been very happy with the service provided by The Original PC Doctor and I will continue to use them for all my computer needs."”
- Gloria B. Templestowe VIC 3106
★★★★★
“ "Thank you so much for helping us with our computer problem, especially just before Christmas. It was really appreciated and meant that I could visit my daughter in Cairns, and our new granddaughter. Terry was terrific and spoke English not computer speak! I would"”
- Yvette A. Mount Martha VIC 3934
★★★★★
“ "For an old codger like me the Original PC Doctor makes using computers easier. At 78 I need someone who can explain things. I will definitely use the Original PC Doctor again. Note: Can Peter be sent round again? He was great!"”
- Graham L. Endeavour Hills VIC 3802
★★★★★
“ "Had just connected to Bigpond and I had noticed that in the first day of being connected I had gone past my download limit of 200MB? I wasnt sure what to do I couldnt go to a retail store because they dont work out on site. At first I wasnt sure that I could afford a technical specialist but in the end he paid for himself by saving me money on my phone bill, internet and cable TV as well as setting up internet security, wireless network and the second PC on the internet. The Original PC Doctor advised me of what was the cause of the large download and then fixed it. The Original PC Doctor worked out approximately how much download capacity the family would need in 1 month and recommended a different plan to the one that I was on. I was more than satisfied with the service and the fact that they come to you with the products that you need I think is absolutely fabulous because it saves time and money!"”
- Faye H. Wantirna South VIC 3152
★★★★★
“ "THANK YOU...Franklin did a GREAT JOB...He was very, very helpful, and after a few problems he sorted it out, I have recommended PC Doctors to the other 48 Appts. We shall certainly be keeping your number next to the computer...Franklin is a God send, I hope you keep him"”
- Tony R. Parkville VIC 3052
★★★★☆
“ "Last week a technician named Mark came to my house to fix my computer. He was very good and did his job very well. I will definitely get him out again for any more issues that I have in the future. "”
- Margret C. Monbulk VIC 3793
★★★★★
“ "Im happy with the Original PC Doctor. Normally I get my daughter to fiddle with the computer stuff and I dont like anyone professionally touching the computer. But, the Original PC Doctor are on time and just like one of the family!"”
- Ian H. Templestowe VIC 3106
★★★★★
“ "My experience with The Original PC Doctor has been nothing but amazing. Lachlan was greatly enthused to fix my computer and fixed it in a satisfactory time. He has been more than willing to fix any issues after that job and will no doubt help me many times more in the future. The customer service provided also was of a very nice standard, and I will be happy to have them again as my personal computer fixer. "”
- Kirsten P. Mount Waverley VIC 3149
★★★★☆
“ "I was happy with the service. Steve turned up on time and fixed my computer problems."”
- Sandra L. Clyde VIC 3978
★★★★☆
“ "Peters service was excellent - He has a professional & courteous approach. As a retired executive of an international company I would venture to say that he has an excellent opportunity in his chosen career."”
- Rob B. Melbourne VIC 3000
★★★★★
“ "Steve was brilliant! I am so pleased with both the service and the value of money of the work he did. I will happily recommend your company to everyone I know and will not look any further if I need assistance again."”
- Anne M. Caulfield North VIC 3161
★★★★★
“ "I am so delighted with the service received from Terry! He was very helpful and efficient throughout, and helped me set up the new PC I bought from scratch last weekend. He was friendly, knowledgeable, and was able to estimate the total time well in advance so that there"”
- Warren F. Balwyn VIC 3103
★★★★★
“ "Thank you for sending Franklin along today. He was fantastic and worked so hard to overcome the major problem I had with this computer. Unfortunately I was not able to look at the pre service questionaire before he arrived....I could not do anything with this computer."”
- Cheryl W. Blackburn VIC 3130
★★★★★
“ "Nick was fantastic and fixed all the problems on my computer. I really loved his service and found that he was very courteous towards my computer issues. I would never hesitate to use his services again and have found not only a technician to fix my computer for a lifetime but also a very friendly and professional service. "”
- Lynne B. Mitcham VIC 3132
★★★★★
“ "I want to thank you and Lachlan for what has been a truly impressive and very positive experience with your business. As a service provider myself, I highly value businesses that are efficient, knowledgeable, reliable and great to deal with. It is not necessarily common that service providers deliver on such intentions and yet I have found your business services and particularly the skills and abilities of Lachlan to be outstanding. I will indeed recommend your services highly to anyone who needs IT assistance and would like to thank you for a really enjoyable experience. Please pass on my gratitude to Lachlan ? my new PC and all of my recovered data from the old PC is working like a dream. I am a very happy camper. "”
- Helen T. Boronia VIC 3155
★★★★★
“ "Through my experiences of using The Original PC Doctor, I have been very pleased with the quality of service provided. I have had many different technicians and all of them have been very kind and have fixed my problems as quickly and sufficiently as they could. The last technician ?Jake?, fixed my mouse issue in an extremely short period of time, and once again I am left astounded at the level of experience that these technicians share. I will be using their services again in the future for any other computer related issues that I have"”
- Piero T. Berwick VIC 3806
★★★★★
“ "This is a lovely company. The technicians are easy to talk to and feel a part of the family. He even called back about the jam I served! I would recommend it to all my family."”
- D.O. Wantirna VIC 3152
★★★★★
“ "I would like to thank Tavis from The Original PC Doctor for fixing my computer. He got my computer up and running in no time at all. He was a lovely young chap, and I will no doubt use his services in the future."”
- Eric S. Dandenong VIC 3175
★★★★★
“ "I want to let you know how thrilled I was with the service provided by Steve. He was extremely prompt with the repairs, very personable telling me timing and costing every step of the way and extremely professional. He certainly knows his stuff and had the patience to."”
- Wendy S. Beaconsfield VIC 3808
★★★★★
“ "Thank you for sending Eugene today to check the noise coming from my computer. He wasted no time in detecting and fixing the problem. He arrived on time, was polite and courteous. I now have a nice quiet pc and peace of mind!"”
- Elizabeth C. Altona Meadows VIC 3028
★★★★★
“ "I would like to advise that I was very impressed by Terry. He is very professional, has a well natured attitude and manners, his knowledge was incredible and it was a pleasure to have him! Well Done!"”
- Piero T. Berwick VIC 3806
★★★★★
“ "I just wanted to follow up on my liquid damaged macbook. I know we can't anticipate how it'll behave over the next couple of years, but it really appears to be back to full strength. I can't thank you guys enough, everyone else essentially refused to look at it, saying it would cost more to repair than a new one. You guys charged about 1/3 of what everyone else quoted."”
- Alex N. Brunswick VIC 3056
★★★★★
“ "Everything has been, as usual, excellent! Steve was fantastic and is an assest to your company. His skills have helped me greatly.It is so good that companies like your organisation are around."”
- Mahmoud H. Caulfield South VIC 3162
★★★★☆
“ "Ajay spoke in a common language that I could understand as I am not computer savvy at all!"”
- Graham H. Hawthorn VIC 3122
★★★★★
“ "I am an accountant working for a prominent Australian Accounting firm. I needed a laptop to use for work because I am out on the road visiting clients and studying. I looked around at the major retail stores but found that the sales people were not too helpful in matching up me to the right laptop. I felt that I needed a more personal service to help match my needs to what is available on the market. I contacted the Original PC Doctors and was pleasantly surprised by the breath of questions that I was asked and the integrity and professional service . I was recommended the ECS brand A530 model. I can highly recommend the ECS brand but I also saved hundreds of dollars and got a lot more for my money. I was happy with the service and the quality of the products. The Original PC Doctor made my choice easy and saved me money! I would highly recommend the Original PC Doctor for anyone wanting to buy a new PC."”
- Nicholas T.
★★★★★
“ "Peters service was excellent - He has a professional & courteous approach. As a retired executive of an international company I would venture to say that he has an excellent opportunity in his chosen career."”
- Rob B. Melbourne VIC 3000
★★★★☆
“ "Thank you to PC doctor. It is really like a miracle. Thanks to Scott of your Caulfield team. He did a great job"”
- Mahmoud B. Caulfield VIC 3162
★★★☆☆
“ "I am more than satisfied with the service from The Original PC Doctor, in particular Nick. He was running a bit late for our appointment so he phoned ahead to advise me. He sorted out the problem once again and as it was the related to the original job that he had done."”
- Julie K. Warranwood VIC 3134
★★★★★
“ "Eugene was great and did a fantastic job on my computer. My computer is now running so smoothly and I haven?t had an issue since. When I call you guys again, Eugene will be my number one technician"”
- Bronwen S. Brighton VIC 3186
★★★★★
“ "Just a quick note to say thank you for the prompt service on Thurs. after the Scam. problem that I had, I was very pleased with the Tech. Peter and his assurance that I was not the only one that this sort of thing happens to, I will certainly recommend P.C. Doctor to anyone whom has a P.C. problem in the future."”
- Paul H. Croydon VIC 3136
★★★★★
“ "I would like to thank Mark for doing a professional and good job. My computers are going really well now. I would be more than happy to have Mark fixing my computer issues in the future."”
- Angelo T. Burwood VIC 3125
★★★★★
“ "Glenn arrived on time and sorted my problem quickly. He was very professional as was our phone call to the office. Thank you."”
- Don S. Ringwood North VIC 3134
★★★★★
“ "I deposited my Dell Optiplex Computer with the Original PC Doctor in North Mitcham to repair a problem with the internet connection They fixed the problem within 1 day and at the same time repaired a problem with the audio. I am very pleased with the results and, and on this basis, would recommend the Original PC Doctor to anyone with a computer problem"”
- Phillip M. Donvale VIC 3111
★★★★★
“ "My computer crashed on Saturday, listening to Gold 104.3 FM heard the advert for The Original PC Doctor. I was amazed that I could receive same day service. A big thank you to Nick who transferred all my data from the old computer to the new one also for some minor."”
- Robyn N. Burwood VIC 3125
★★★★★
“ "The service is superb. They really try hard to accommodate you. We couldnt find a convenient time to meet me at my home but, I mentioned where I worked and the next day they arrived onsite, at my work. That's when you know you're more than just another number but treated like a real person."”
- Royal Women's Hospital. Parkville VIC 3052
★★★★★
“ "I want to thank you and Lachlan for what has been a truly impressive and very positive experience with your business. As a service provider myself, I highly value businesses that are efficient, knowledgeable, reliable and great to deal with. It is not necessarily common."”
- Helen T. Boronia VIC 3155
★★★★★
“ "I have found that The Original PC Doctor has always given me a helping hand no matter how difficult my computer task may be. Mark who was my last technician practically fixed the computer behind his back! He gave me expert advice on my situation and advised me on what to open and what not to open. Now my computer is running smoothly once again and I feel confident to say that I could trust this company with any work related or home computer that I may have in the future."”
- Bronwyn S. Ringwood East VIC 3135
★★★★★
“ "Travis visited my office yesterday to fix my business pc and I would like to say I was most impressed, he was on time, courteous, and seemed to be confident in his ability. I will not hesitate to call next time I am having issues with my pc."”
- Brad N. Belmont VIC 3216
★★★★★
“ "I could not be more satisfied with the service I have just received. Terry was fantastic, has fixed the problem we had and all is now back working as expected. He was very friendly and explained all steps he was taking along the way. I would have no hesitation at all in"”
- John E. Aspendale Gardens VIC 3195
★★★★★
“ "I would like to follow up on Nick who came out to my home on Sat 29th October. He did a fabulous job in cleaning up my desktop and getting the wifi to work on my laptop & iPad. I am very happy with the final result. He was very pleasant and very prompt. "”
- Julie K. Warranwood VIC 3134
★★★★★
“ "Being retired I want to start living a lifestyle that I have always wanted. I am still working part time as a consultant and I use a computer to work at home and abroad. I needed someone to look after my computer and advise me of what new technology is available and what other equipment I can use. The Original PC Doctor has filled my needs and been prompt and efficient in the work done for me so far. Conveniently located with the added value of house calls is what makes The Original PC Doctor my 1st choice when I need to discuss any new systems or upgrades. The Original PC Doctor has helped me reach my lifestyle goals in today is ever increasing technological age!"”
- Ken I. Doncaster VIC 3108
★★★★★
“ "Hi, just wanted to say Nick has provided excellent service. Installed the new wireless modem, tidied up the drive and given operational training All good. Happy Client"”
- Alex. Melbourne VIC 3000
★★★★☆
“ "Mark was very polite and was very attentive to my conecerns. I had taken my computer to another computer company who could not get my data off the pc at all. Mark was able to produce all my data from my computer. Not only was Mark very polite but showed me his great."”
- Paul E. Warranwood VIC 3134
★★★★☆
“ "Franklin was lovely and fixed all the issues. I would definitely recommend the PC Doctor to my family and friends."”
- Jane C. South Morang VIC 3752
★★★★★
“ "After experiencing major crash problems with my home PC I contacted The PC Doctor for help. My expectations were low because it is hard to find anyone, in any field, to provide good old fashioned reliable service. I was totally surprised at the immediate response from The PC Doctor, the follow up through the process, the arrival on-time of The PC Doctor technician and his high level of skill at identifying and fixing the problem to my complete satisfaction. Well done The PC Doctor! "”
- Peter J. Balwyn VIC 3103
★★★★☆
“ "Terry was great and is an asset to your business. I would highly recommend Terry for all our IT problems."”
- John T. Collingwood VIC 3066
★★★★★
“ "The original PC doctor doesnt feel like your traditional computer service company, they treat you like youre friends."”
- Bonnie B. Ringwood VIC 3134
★★★★★
“ "Thank you for the prompt and efficient service on the recent problem with my computer. I was delighted at the professionalism with which the problem was handled and the courtesy shown by Tavis when he attended our home. I will undoubtedly recommend The Original PC Doctor to anyone who needs assistance with their machine or system. "”
- Ron L. Wallan VIC 3756
★★★★★
“ "Martin is a genius, he understands the need of a small business. Thanks The Original PC Doctor!"”
- Denis S. Kealba VIC 3021
★★★★★
“ "We are a small import and sales company and were recommended the Original PC Doctor by an industry professional. We used them to upgrade our existing computer system and network. They provided quick service and offered a broad product selection to suit our budget and combined this with the knowledge to get the systems up and running. If our experience is anything to go by, we would recommend using the Original PC Doctor."”
- Andrew C. Donvale VIC 3111
★★★★★
“ "This company is at the top of the tree. Nick gave us Prompt, Professional and pleasant service. Follow up phone service with Malcolm was just as good. You have definitely won a new customer along with my personal recommendation to anyone needing computer services"”
- Terry N.
★★★★★
“ "Our problem was rectified in a very professional manner. I will be calling on Glen again if we need assistance. Thank you for helping us."”
- Michele R. North Melbourne VIC 3051
★★★★★
“ "I would definitely recommend this company to anyone with computer troubles. A company that takes pride in its respectful, polite, lovely technicians, you know its a professional business. You just dont see that personal touch anymore. The technician even remembered my husbands name and sent him his regards!"”
- Helema S. Hughesdale VIC 3166
★★★★★
“ "I have had several visits from your firm over the years and have always had good, polite service. Three or four people have been involved during this time and the service was always the same. The bills were not too bad either."”
- Bob C. Blackburn North VIC 3130
★★★★★
“ "I have recommended The Original PC Doctor to my family and friends because they care about you well after the service is provided. The technician not only fixed my computer but, he showed me a few trade skills to help me manage my computer needs. No other company does that! 10/10 The Original PC Doctor!"”
- Fares M. Donvale VIC 3111
★★★★★
“ "The service he delivered yesterday was WOW!! Quick, friendly, hassle free and the problem got solved!!!! Thank you again to Scott!! We really appreciate the support! Warm Regards"”
- Susan A. Melbourne VIC 3000
★★★★★
“ "The Original PC Doctor offered good advice, good service and was very quick! He made it look so easy!"”
- Kwong Y. Viewbank VIC 3084
★★★★★
“ "The computer is now working perfectly. Thank you so much for the prompt and professional service."”
- Lote Marketing, Mitcham VIC 3132
★★★★★
“ "I am an airline pilot and I purchased some networking equipment in Singapore. When I got the equipment home I had trouble setting up the wireless network and internet connection sharing. I called the Original PC Doctor I had some out the same day that fixed my problems and also gave me advice on internet security and how to set up a printer on the network so I could print from my portable notebook. I have to say that I have been very happy with the prompt service and the level of expertise and professionalism of the technician. I would highly recommend the Original PC Doctor to anyone who wants their computers fixed in the comfort of their own home!"”
- Ali Y.
★★★★★
“ "Excellent service and friendly staff - Your prices are competitive with Telstra and the service is much better, every time i have needed help there has been a consultant on the phone that has organized help for me mostly on the same day, or at the door the very next day."”
- Bob. Mosman NSW 2088
★★★★★
“ "very helpful - cheaper than solution offered by norton. virus's deleted on both my computers. came same day. friendly, polite, used language i could understand"”
- Janet R. Tweed Heads NSW 2485
★★★★★
“ "Professional, Helpful and Friendly - My recent experience with the PC Doctor mirrored the experience I have had with the company in the past - I have found them to: be quick to respond to my call; arrive exactly on the time promised; deal with my issues swiftly and without judgement about my hopelessness, and do all of the above with a friendly attitude. I will use them anytime I need help with my technology."”
- Di M. Frankston South VIC 3199
★★★★★
“ "Like my computer to be up to date always including all hand held devices Serviceman (mark) came to fix a few glitches in my computr . 100% satisfaction with the work that was done this is the 2nd time I have used your service and will use in the future."”
- Lois Van H. Rowville VIC 3178
★★★★★
“ "Excellent mac support - John at PC Doctor did an amazing job fixing my mac and installing anti-virus software. He also explained everything really well to someone who is completely tech illiterate. Thanks a million"”
- Gaby. Kippa-Ring QLD 4021
★★★★★
“ "Excellent service Very happy with service delivered by John. He was knowledgeable and thorough in getting my laptop to work again without loss of data after a virus locked it down. He did the job at the agreed rate and delivered my laptop to me the next day."”
- Lisa D. Preston VIC 3072
★★★★★
“ "Really helpful service. Would recommend it to anyone - Prices were competitive. Service was terrific. My technician was on the phone to me within an hour. One issue wasn't fixed initially, but was sorted out at a follow up session."”
- Robert R. Perth WA 6000
★★★★★
“ "Just what the doctor ordered! - I really needed help to reconnect to wiFi after changing providers. The PC 'remote' service solved the problem quickly & economically."”
- Des T. Cape Schanck VIC 3939
★★★★★
“ "I was very impressed with the service that was provided. The communications were excellent from the start. Terry was easy to understand with explanations / advice / recommendations and most important he resolved my issues. His manner was most courteous at all times."”
- Geoffrey S. Burwood East VIC 3151
★★★★★
“ "Fantastic!! - I had a problem downloading a Tom Tom program which I had tried for a couple of months without success, eventually I realised after exhausting all my options I needed help. I rang the The Original PC Doctor and they were out in an hour. Within a half hour my problem was fixed. I should have contacted them in the first place to save me all the frustration over the last couple of months. Alex the technician was very professional and I would certainly use them again if I need to. Thank you Alex for a great job and The Original PC Doctor"”
- Lorraine K. Hillside VIC 3037
★★★★☆
“ "Good service - I found Emil to be very professional , polite and very importantly, solved my computer issue. He was true to his word and followed up on the job. Very good."”
- GLP. North Ryde NSW 2113
★★★★★
“ "Great service! - I found John very reliable, professional and polite and I certainly could not have resolved any of my computer problems without him."”
- Sue P. Wonga Park VIC 3115
★★★★★
“ "You can't lose - Mark was great. I had a couple of corrupt files and Mark told me over the phone that it was unlikely he could do anything about it. He came anyway and spent a long time trying to find a solution. He also explained to me why it had happened to make sure it didn't happen again (which for me is worth gold). In the end, my files couldn't be recovered so I didn't pay a cent. I think this is an excellent service because I definitely would have been very happy to pay if the files had been recovered. You can't lose because if PC Doctor can't fix your problem, you don't pay."”
- Tina. Ferntree Gully VIC 3156
★★★★★
“ "Very good and fast service - Vishal is reliable and professional PC Doctor. We're happy with his attitude and service. Thanks. And if your company could bring down prices for pensioners, it'll be even greater. Have a nice day to all of you at PC Doctor. Alex :)"”
- Alex. Cottesloe WA 6011
★★★★★
“ "Helpful, friendly and fast service! - Very friendly and helpful staff, other places told me I couldn’t have an appointment until 4 however The Original PC Doctor offered to be out there on the day! The technician was very nice and had my beloved Mac Book Pro up and running within 30 minutes"”
- Laura S. Tullamarine VIC 3043
★★★★☆
“ "Great service, trustworthy and friendly - Happy with all. Prompt, stayed in touch, explained everything can't evaluate the cost but was what I expected to pay for a comprehensive service"”
- Lena M. Thornbury VIC 3071
★★★★★
“ "Appreciate the prompt, efficient and friendly assistance - The price for the service is on the high side, but worth it because of the prompt and efficient service."”
- Ronald L. Glen Iris VIC 3146
★★★★★
“ "The Doctor had a Cure - I was caught by a computer virus scammer. I eventually realised it was a scam but they had gained access to my computer. James from the PC Doctor checked and cleaned the computer and installed updated security measures. They responded quickly to my request for help, solved the problem quickly and their charge was very reasonable."”
- Dennis B. Ocean Grove VIC 3226
★★★★★
“ "Efficient & prompt service - James from the PC Doctor accessed my computer remotely to quickly and efficiently solve my problem. He was helpful, kept me informed of what was needed and went through all he'd done on completion. My dealings with the Company were very positive - good customer focus. Price was around what I expected to pay."”
- Linda B. Hoppers Crossing VIC 3029
★★★★★
“ "Fantastic, keep up the good work....... - At the moment I did not buy any product, but next year in June when my AVG Security System runs out for sure I will by yours.."”
- Kathy N. Thornbury VIC 3071
★★★★★
“ "Professional PC repair - PC repair was effective and no nonsense. Prompt thorough service putting PC and important data back together! Highly regarded technician!"”
- Frank L. Pasadena SA 5042
★★★★☆
“ "Good service overall - Fixed my PC problems through Malware software and provided me some additional free bits and pieces. I can't comment on value for money as haven't used a PC repair related business for many years."”
- Dr John. Canningvale WA 6155
★★★★★
“ "On time and professional - The tech was on time and did everything he could to get the problem resolved quickly and without any stress."”
- Nathan S. Birdwood SA 5234
★★★★★
“ "Reconnect computer to NBN - No comparison prices were sought. Used PC doctor previously and vey happy with service. Like the fact that a serviceman comes out within a couple of days."”
- Nola. Toorak Gardens SA 5065
★★★★☆
“ "Have looked after my computer very well and the service is just great - Because of previous good service I did not chase around other companies for computer services. Mark took my Laptop and did an overhall and fixed the problem I had. The computer is now better than it ever was so thank you PC Doctor and your great staff."”
- Neil M. Greensborough VIC 3088
★★★★★
“ "Expert PC help, one telephone call away - Fantastic to have friendly, reliable and knowledgeable PC support close at hand. Definitely value for money and delivered on time! . Not only did they solve the PC problem I originally rang about , but also upgraded my computer program and system so that it is operating fast and efficiently. Happy to recommend the Original PC Doctor as the go to computer experts."”
- Wolfgang K. Glenelg SA 5045
★★★★☆
“ "Computer work Problem was solved and clean up of computer was done in a approx 1 hour. Like the idea you can do this off line and from anywhere. Prices cant say as don't know what the market is at the moment, but very happy unit is fixed. James was a good operator."”
- Mick. Fitzroy VIC 3065
★★★★★
“ "Wish all visits from a Dr were this painless!! - Excellent communication around booking and confirming of job. Technician (Alex) was very courteous and friendly and explained things without too much of the technical jargon. Upfront with options and provided pretty accurate timeframes around job. Laptop up and running within 30minutes. Very satisfied with the service and would recommend Original PC Doctor to friends and work colleagues."”
- Mandzzz. Melbourne VIC 3001
★★★★★
“ "Quick and easy computer service in your home - I've been using PC Doctor for approx 10 years and I can say their customer service has improved a great deal compared to a few years ago. My PC needed a service as it was running slowly and had a few minor issues. I rang PC Doctor, spoke to a very nice lady and had one of their techs on my doorstep (on time) 30 mins later - now that's service! The tech was very helpful and friendly, I got quite a few good tips off him for running my PC and now my PC is running much faster, so I am very happy with the service. I also didn't realise my Windows Updates had stopped working a month ago, there was a problem with it that the tech fixed, and I had issues with my Hard Drive backup, and he sorted that out too. I really like the convenience of being able to get a computer tech to come to your house to sort out your computer and I highly recommend getting your PC serviced annually or whenever it starts driving you crazy with multiple issues, I am rapt at how much better my PC is now performing. The after service communication is also very good, they have been quick to follow up the tech's visit and check that everything is satisfactory."”
- Bronros - North Ringwood VIC 3134
★★★★★
“ "So happy I can use my computer again !! - The Original PC Doctor were very prompt, they sent a technician to my home the same afternoon. Tim fixed our issue. He was very professional whilst being friendly and relatable which made the experience of having a stranger in my home a lot more comfortable. I will confidently recommend the Original PC Doctors to my friends and family."”
- Manda. Wollongong NSW 2500
★★★★★
“ "top service - I found the service very good Panos was extremely helpful and very informative and would recomend him to anyone and i would have him back again anytime."”
- Robert R. Salisbury SA 5108
★★★★★
“ "experienced technical person great communication skills - Prices are competitive with the service delivered personally and took around 2hrs to complete. Wait time about 3-4 hours for technician. Payment was easy "”
- Angela. Pyrmont NSW 2009
★★★★★
“ "Prompt service - I was very happy with the promptness of the service. The technician was able to resolve my problem quickly. Payment was easy."”
- Margaret C. Woodville SA 5011
★★★★★
“ "Very good service & Cameron was fantastic! - Just a stupid mistake on my behalf Easy Peasy all fixed thanks J.H.I probably would have paid much less but, sameday service,cant beat that."”
- Jill H. Cloverley Park SA 5042
★★★★★
“ "Knowledgable & efficient - The tech Rishi arrived the day after I phoned, checked out the problem & solved the issue. I am happy with the service that PC Doctor provides."”
- Bondi. Doncaster VIC 3108
★★★★★
“ "Laptop Fix - Done well - I can highly recommend the Original PC doctor service. I was in Adelaide for the week and the work laptop suddenly ceased working (keyboard unresponsive). All normal remedies did not work. So I googled help and contacted the PC doctor at 2pm. They had a technician to me within hours and a fix overnight and I was functioning by 10am. Great work from Glynn and the PC doctor team"”
- Rendle W. Adelaide SA 5000
★★★★★
“ "GREAT KNOWLEDGEABLE TECHNICIAN - computer set up - brilliant technician. I will have no hesitation recommending the PC Doctor. very fair and knowledgeable staff."”
- Claudette B. Mount Baker SA 5251
★★★★★
“ "A company who follow through with what they say they will do - Emil was excellent on the booking side and PC Doctor were flexible with times as initially I had booked a time that I could not commit to. I have used other tech services before and changing the time was a big issue. We were visited by Carlos, who worked very hard at rectifying our internet problem and our back up time capsule. As promised when the issue could not initially be resolved Carlos returned the next night and completed the job. Carlos was also very very punctual. Again having used other services, they were not as punctual."”
- Melissa H. Greenwich NSW 2065
★★★★★
“ "Sorted my slow-running laptop on - Very satisfied with the efficiency of the booking system for a home call and very happy with the efficient and knowledgeable service provided by the technician, Glyn, both on the premises and after he took the machine away to put in a new SSD to replace the hard disk. Will use the Original PC Doctor again in future if other issues emerge. Highly recommended."”
- Susan M. Magill SA 5251
★★★★★
“ "Fantastic Service - I contacted this service by the internet and had a specialist next day. I had 3 other IT people in to try to fix my problem but they failed to do so. John from PC Doctor was absolutely fantastic & fixed a very difficult problem."”
- Geoff E. Oak Park VIC 3046
★★★★★
“ "Problems solved -PC doctors price was very reasonable, l didn’t bother to shop around. John came to my premises within a few hours. My computer was shutting down The problem re occurred next day, so he promptly picked it up and took it to their lab, promising to have it back in two days, which he did. It now works perfectly and I can only offer praise for John’s competence and professionalism."”
- Paul T. Essendon VIC 3040
★★★★★
“ "Very Efficient Service - The PC Doctor were very prompt in responding to my initial enquiry. A technician (Vishnak) arrived the same day. The computer couldn't be fixed immediately so was then taken away and a new hard drive installed. Within 24 hours the computer was returned good as new. I couldn't have bought a new one in that time. Great job!"”
- Deb L. Morley WA 6062
★★★★★
“ "Iphone 8 Recovery. Underwater for 18 days - I thought the quoted price was very fare. My phone was recovered and returned to me in good working order within 2 weeks 90 Days warranty is fair considering my phone had been submerged for 18 days"”
- Mary J. Ivanhoe VIC 3079
★★★★★
“ "Headache Solved - I can't praise The Original PC Doctor enough. From the moment I made contact and gave scant details of my PC problems Emil sprang into action and and kept me in the loop in regards to who and when the technician will call. John was allocated the job, he too kept me in the loop prior to arriving and whilst fixing the problem. I am full of praise of John's and Emil's professionalism. The fees were reasonable considering the time spent."”
- Klaus. Essendon VIC 3040
★★★★★
“ "Money well spent - When I called the PC Doctor, they arranged for their technician to visit my home first thing the next morning. He managed to get my email account working from what had become a very confusing issue. I paid the agreed to price, and may I say, it was money very well spent, for the relief of having it fixed."”
- Den. Salamanca TAS 7005
★★★★★
“ "Best IT support service I have ever received! - James from 'The Original PC Doctor' should be a cyberspace Avenger! I have never experienced a more congenial, flexible, professional, efficient and competent IT support professional. Only took an hour to assist me via Team Viewer. He knew exactly what he was doing and was/is/will be a pleasure to interact with. I wish the IT industry could clone this man. I am astounded by the service provision all round and the cost. Can't speak more highly of his service. What a relief to find an IT EXPERT who can actually alleviate your technological stressors. I am going to strongly recommend him to my colleagues in the medical/mental health field. Thank you so very much James! (P.S. Puts Geeks2U to shame!)"”
- Clint. Wollongong NSW 2250
★★★★★
“ "My trusted IT service team - I would recommend using PCdoctor. Always helpful, prompt and friendly. Excellent support received on a number of occasions using onsite and remote assistance."”
- Lynn. Bondi NSW 2026
★★★★★
“ "Great service - I've used the Original PC Doctor 3 times and have always been happy with them. Their technicians are brilliant: professional and very knowledgeable with all sorts of computer issues. Definitely my Go-To point of call for all computer problems."”
- Christine C. Brooklyn VIC 3012
★★★★★
“ "good experiance - very good service technically good advice very curtius and to the the point could not find better gave a better than excellant service"”
- Geoffrey P. Brisbane QLD 4000
★★★★★
“ "Excellent, prompt and friendly service - I phoned up in a dilemma with problems with my laptop not working. I had immediate confidence with the company being computer experts . They organised for Eddie to do a home visit just a few hours later. In no time at all, my laptop was all sorted, fixed and running perfectly. Eddie is awesome!"”
- Sue. Freemantle WA 6160
★★★★★
“ "A lifesaver! - The Original PC Dr is definitely a company I would recommend. From my first phone call asking for prompt help they obliged by contacting a technician and diverting him to my home so that I could be up and running again. This was urgent as I needed to print important documents. the follow up from the company was excellent."”
- Regina S. Port Melbourne VIC 3207
★★★★★
“ "Amazing Customer Service - Excellent Customer Service, Prompt Service, Experienced Professionals - PC Doctor was excellent on all fronts from the first phone call to log my problem to the technician who came out to repair my laptop - It was fast, professional, easy and I am so pleased. They got to my work within 1hr to resolve my problems. Would HIGHLY recommend PC Doctor."”
- Chelsea H. Port Melbourne VIC 3207
★★★★★
“ "Very Efficient - Same day service technician was fast at diagnosing problem and helped me with any other questions I had as well as showing me how to overcome the problem if it should happen again."”
- Cheryl. Newcastle NSW 2300
★★★★★
“ "Prompt, efficient and friendly - From making the appointment to finalising payment the service was superb and the final result was exactly what we were looking for."”
- Phil. Scarborough WA 6019
★★★★★
“ "Excellent Service - I find The Original PC Doctor very reliable, time wise , Their repairs are always professionally completed. Highly recommend them!"”
- Klaas. Vermont VIC 3133
★★★★★
“ "House call for laptop working slow - I have called the technician to investigate my slow laptop.The call was answered pretty fast in an hour. Leon showed up and fixed the issue in one hour. I find $260 a little bit too much but the technical outcome was good in the end. Thank you!"”
- Emil. Atwell WA 6164
★★★★★
“ "Whenever I have a computer problem, The Original PC Doctor is the first place I call. They always respond quickly, talk through the problem on the phone, then assign one of their technicians to come by the house. Today, I couldn't have been happier with Mike's service. He was more than prompt; he was very knowledgeable; he was kind, personable and professional. It is a good feeling for me, a non-tech person, knowing I can always turn to the Original PC Doctor. Thank you for your excellent service!"”
- Susan J. Park Orchards VIC 3114
★★★★★
“ "The Original PC doctor's service was fast and efficient. A technician arrived within a couple of hours of contacting them. Joseph was able to have my PC working again in a short time. He helped me with a few other things to have my PC working efficiently after the initial problem was sorted."”
- Donald M. Fairfield QLD 4103
★★★★★
“ "Just had the Original PC Doctor help me out with a problem on my web-site from start to them fixing it the whole process was smooth and professional Thanks very much John and Vicky :-)"”
- Richard F. Joondalup WA 6027
★★★★★
“ "Very professional. Fast service. Excellent communication throughout whole process. Never left in the dark. Technicians that know their stuff. Highly recommend."”
- Helen B. Woodcroft SA 5162
★★★★★
“ "Excellent Service. Reliable - No callbacks. Windows 10"”
- Patrick G. Ringwood VIC 3134
★★★★★
“ "Excellent service. Good outcome Benjamin sourced the correct parts for my computer and installed them. Then transferred the data from my old HDD to my new SSD . Now my computer works as it should."”
- David K. Brighton VIC 3186
★★★★★
“ "Carlos was brilliant havent had much of a chance at computer as I have another job! Wish I had used PC Doctor first rather than wasting a lot of money with Geeks2U!"”
- Lesley G. Potts Points NSW 2011
★★★★★
“ "I had a problem opening some Excel work books. I called PC Doctor just before 11.00 am. In no time they had arranged an online support appointment for 1.00 pm. By 12.30 pm I got my call and the technician had it sorted in no time. All from the comfort of my home. Great service. Highly recommended."”
- Mike M. Box Hill North VIC 3129
★★★★★
“ "My request for assistance was politely and promptly provided. The tech (Cameron) was very knowledgeable and displayed a pleasant and trustworthy manner. The work on our computer was completed in a timely manner and explained to us. I would use an recommend this service again."”
- Catherine F. Mount Barker SA 5251
★★★★★
“ "Very Good service - Price was good. Technician very knowledgeable.Great efficient service . Would recommend.Fixed problems quickly.. Friendly and helpful. Was up to date on windows July 10th 2018 Update: Very Good service Michael the Technician that came to my house was very helpful and professional. Pricing was great. I would recommend using PC Doctor."”
- Jill K. Padstow NSW 2211
★★★★★
“ "Open Communication - PC Doctor appears good value and they have consistantly lived up to their objective. Technician always turned up on time and rang if change of plan. Generally came early. Service actions always well communicated and followed up."”
- Rob P. Ringwood North VIC 3134
★★★★★
“ "John was wonderful and improved the pcs performance dramatically."”
- Monika O. Abbotsford VIC 3067
★★★★★
“ "Mac problem sorted - Most satisfied with the PC Doctor IT person. Bruce was both professional and patient. No matter how ridiculous the question , that I asked him, his replies were always thoughtful and and complete. Most satisfied."”
- Arthur C. Mooroolbark VIC 3138
★★★★★
“ "I was having a lot of trouble with my Computer regarding the Windows Live mail program , it was continually breaking down and I had problems getting my emails, I had heard that you could get some one out to have a look at the problems with reasonable rates so I rang up the Original PC Doctor and they fixed up everything for me, so I have no problems recommending them to any body who is getting hassles with their Computers. good one DOC."”
- Derek D. Huntfield Heights SA 5463
★★★★★
“ "Refreshing experience. My consultant Eddie was efficient, explained everything thoroughly and was very professional and knowledgeable. Thank you, I will certainly be using the service again and will not hesitate to recommend them.a"”
- Michael T. Crib Point VIC 3919
★★★★★
“ "We called these guys out for an emergency job after we had a major security breach. The technician was very good and provided a lot of information on how to prepare ourselves better for the future."”
- Steve T. Edwardstown SA 5039
★★★★★
“ "PROBLEM FIXED - I had a major problem with my PC.Andy the technician came out within 45 minutes of my initial call and was extremely efficient in detecting the issues and had the problem completely fixed to my complete satisfaction. Would not hesitate to recommend PC Doctor to my friends and family."”
- Joesph L. Frankston VIC 3199
★★★★★
“ "I had an urgent need for assistance with my old PC. Ben came and fixed it within 90 minutes . Service to my complete satisfaction. It was a good result. PC doctor have since followed up . Pleased to endorse and recommend."”
- Ken C. Wheelers Hill VIC 3150
★★★★★
“ "Quick, efficient, affordable and friendly. That's all you need to say really."”
- Darren H. Northcote VIC 3070
★★★★★
“ "On time, fixed first time, polite, professional - I found the Delegate to be polite, on time professional and fixed within specified time and budget. I wouldn't hesitate in using again."”
- Alan O. Glen Iris VIC 3146
★★★★★
“ "It was fast. and all is working to my liking--- Paul."”
- Paul P. Clayton VIC 3168
★★★★★
“ "Fantastic Service - I would like to thank PC Doctor and in particular Andrew who helped clean out my computer and sort out many issues that I was having to enable my computer to now function normally and with less congestion. I would recommend PC Doctor as the best computer service on the sunshine coast. I was able to get same day service which was fantastic."”
- Deborah A. Twin Waters QLD 4564
★★★★★
“ "Very quick response. Very good service! thanks guys"”
- Rodrigo G. Darwin NT 0800
★★★★★
“ "Good work PC Doctor- Very friendly man. Could do two PCs at once. So far everything is working better than it did before he came."”
- Richard J. Croydon Hills VIC 3136
★★★★★
“ "PC Doctor - Review - Eugene arrived today on time and a lovely friendly man. Spent time fixing my queries and I was very satisfied. Barbara Johnstone"”
- Barbara J. Newport VIC 3015
★★★★★
“ "Technician was prompt, quick to diagnose, polite, and problems shorted with minimum time and fuss!"”
- Victoria S. Perth WA 5000
★★★★★
“ "Excellent service - The Original PC Doctors organised a technician to visit on the day of my call. The technician was punctual and resolved my issue efficiently. The cost was very competitive. I was impressed with their professional approach and reliability."”
- Aitch. Adelaide SA 5004
★★★★★
“ "Great service...excellent communication. Was happy with the advice and outcome."”
- Glenn H. Whittlesea VIC 3757
★★★★★
“ "home help - tech Andy was punctual and his expertise was top shelf. problem was resolved very fast. his knowledge of the system was excellent."”
- Robert M. Cooloongup WA 6168
★★★★★
“ "The booking process was easy and Edward was very helpful. Roger kept me informed as to when he would be arriving and fixed my laptop. Would certainly use again and recommend this business.... A1"”
- Christine W. South Morang VIC 3752
★★★★★
“ "Jay from PC Dr was very quick, helpful, explained things easily and got the job done promptly and politely. Excellent."”
- Gordon P. Brunswick West VIC 3055
★★★★★
“ "Having PC issues ? - Exceptional service in every way with outstanding professionalism and attention to detail. Bruce is amazing,Thank you so much for all your effort. I would highly recommend the PC Doctors every time."”
- Dave W. Pakenham VIC 3810
★★★★★
“ "I contacted The Original PC Doctor with a need to fix my iMac. I was assured that a technician would be in touch who has Apple iMac expertise. After being quoted for the work and accepting the quote, our computer was fixed and fully operational within a week (complete rebuild). The technician was very knowledgeable providing tips and pointers along the way. He (Eugene) was very polite, friendly, efficient, affable and got the job done."”
- Russell D. Pascoe Vale VIC 3044
★★★★★
“ "Experts in the computer field! - I used the services of the original PC doctor a couple weeks ago, after my 2 year old son spilled a cup of tea on my laptop, which it was a pretty stressful event. I received a booking for a technician quite quickly and he arrived into my place and after assessing the laptop (which I couldn't turn on) said it would take him to the lab for disassembling. Received a call from the technician on 24hrs that my hard drive and data could it be retrieved. In approximately one week, I had my data retrieved and my original hard disk back. Unfortunately, my laptop wasn't able to function again, I was happy that my information was saved. The technician saved all my information in a portable hard drive and all my critical information was there! Such a relief! I would definitely recommend the original PC doctor to anyone in a similar situation or for any big computer/laptop repair to use their services. Prices are reasonable, considering that there's no price on recovering all your information/photos/docs/memories, etc."”
- Jay P. Darwin NT 0800
★★★★★
“ "Very prompt response times and Andy was most helpful in giving me options to rectify a slow and overloaded iMac"”
- Nicole K. Applecross WA 6153
★★★★★
“ "Great service - Easy to contact, good communication, prompt service, reasonably priced, came to me, laptop repaired in 15 mins. We are happy"”
- Toni P. Leederville WA 6007
★★★★★
“ "Very welcoming and efficient service. Responded quickly and we're accommodating about date & timing of my home visit. A little pricey but they did provide a good service ."”
- Phil A. Downer ACT 2602
★★★★★
“ Thanks to Owen from the PC Doctor I have recovered essential files from a collapsed external hard drive...could not be more satisfied with the outcome. Carla from Minerva Allied Health"”
- Carla H. Kuluin QLD 4558
★★★★★
“ "Satisfied Customer - We were very happy with the technician he did a great job setting up our new computer and transferring all our data over. We will recommend you to our friends and business acquaintences."”
- Anna M. Ringwood North VIC 3134
★★★★★
“ "PC Doctor George was very helpful - I was happy with the response time with George the PC Doctor visiting the same day within 3 hours. He was very helpful and knowledgeable and solved my computer issue."”
- Lisa H. Plympton SA 5038
★★★★★
“ "PC Doctor, Andy was very helpful - I am very satisfied with the service from the PC Doctor, all the technicians that have helped me with my Computer, have been very helpful and informative. They are always on time and I am always assured of a prompt and reliable service."”
- Julie D. Red Hill South VIC 3937
★★★★★
“ "Worth having the computer breakdown! Better than ever! - Service home visit was very prompt. Mark was very quick to analyse the problem and do all that was possible to rescue backed up information after the hard drive crash. But he upgraded the operating system and memory, changed malware program to a better one, enhanced the screen saver and integrated the computer with printer, etc. vastly improving the overall experience."”
- Roger S. Emerald VIC 3782
★★★★★
“ "PC Doctor, Andy was fantastic to deal with - I am extremely satisfied with the service I received from the PC Doctor, cannot recommend them enough. From the initial booking to call-out to aftercare service. Just an excellent experience they were able to fix the problem on the spot. Saved me a lot of money and time."”
- Ross. Yokine WA 6060
★★★★★
“ "Fantastic Service - Many thanks to Carlos at the Original PC Doctor for his help in sorting out my computer issues in less than half an hour! I am a very happy customer and do not hesitate to recommending to our friends and business associates."”
- Anna B. Mount Lawley WA 6050
★★★★★
“ "Perfect Services! - Absolutely first class service! The technician was polite, punctual and super efficient. He repaired a faulty Ethernet connection, replaced a faulty remote and fixed an issue I had with my printer. He also checked that every repaired item was functioning efficiently. Theo telephone service to the head office was polite, friendly and highly organised."”
- Julia H. Templestowe VIC 3106
★★★★★
“ "The tech who solved our wifi issue was very considerate and conscientious. Thank you."”
- Robert K. Greenwich NSW 2065
★★★★★
“ "Technician Andy arrived very quickly after my call for help. He was friendly, very efficient, and resolved my computer issues in short time. Recommend this company."”
- Geoffrey M. Rosebud VIC 3939
★★★★★
“ "Excellent Service - I booked a remote support recently and James was the technician. I must say I was very impressed with his polite and friendly manner and how quick he fixed my problem. I would definitely recommend Original PC Doctor to anyone with computer issues, every one I spoke to were very polite and friendly and the service could not have been better. Very happy, thank you."”
- Chris. Banskia Grove WA 6031
★★★★★
“ "Assistance - 3 hrs wait for technician due to several earlier appointments,needed assistance with connecting new printer to my computer, the technician did a very good job and explained everything very well."”
- Hugh W. Keilor Downs VIC 3038
★★★★★
“ "5 Star Service - I'm extremely pleased with Andy's prompt and efficient service in resolving my ASUS laptop issues! He arrived soon after I called to make the booking and fixed my laptop in half an hour. He's highly knowledgeable, professional and definitely recommended. Excellent value for a high quality service."”
- Lisa D. Mount Martha VIC 3934
★★★★★
“ "I had Benjamin build a computer for me to my very specific requirements. He then installed and was available for a couple of after hours follow up calls for minor hiccups. I found him and the company extremely professional and punctual and have used them about three or four times for new computers and repairs. All calls or emails are logged, answered and followed up. I have no hesitation in recommending this company and Ben in particular."”
- Patricia S. Croydon VIC 3136
★★★★★
“ "The service now makes owning a PC a lot safer - We got the dreaded blue screen and PC Doctor came promptly and for very reasonable cost fixed our PC without any loss of data and due to their follow up support was able to return when we didn't understand our ""new"" PC and without any further cost put us on the right path excellent service and warranty highly recommended."”
- Barrie. Flagstaff Hill SA 5159
★★★★★
“ "Assured Support - My Dell has a problem with starting. I sought advice from The PC Doctor as to whether the machine coud be saved. Jay arrived on time and applied himself to the probelm immediately. He provided a very competent and thorough evaluation of the problem, and its solution. He did this in the planned time and with a clear explanation of the issue. I am very pleased with this service and would certainly recommend the company."”
- Malcolm M. Melbourne 3004
★★★★★
“ "Great prompt service, they quickly located the problem. I would give them a ring again first next time. Andrew"”
- Andrew B. Marino SA 5049
★★★★★
“ "Friendly, efficient service that solved my computer issue with expertise. Great communication and customer support."”
- Carrie B. Ringwood VIC 3134
★★★★★
“ "Excellent Service - Technician rapidly diagnosed and then repaired problems. Friendly demeanour. Had no problem with my participation in getting the fix done."”
- Mike. Toorak VIC 3142
★★★★★
“ "Even better experience than I was hoping for. 5-star technician fixed my busted computer on time and for the money anticipated."”
- CB. Newcastle NSW 2300
★★★★★
“ "Great to have PC Doctor behind me - Pricewise I never even considered anyone else. My request was dealt with in side of 2 hours and a follow up with an online person shortly there after I am very happy with the results of the follow up with Al."”
- Bob M. Werribee VIC 3030
★★★★★
“ "Great to have PC Doctor behind me - Pricewise I never even considered anyone else. My request was dealt with in side of 2 hours and a follow up with an online person shortly there after I am very happy with the results of the follow up with Al."”
- Bob M. Werribee VIC 3030
★★★★★
“ "Life savers for the elderly who need some help with technology. - Service was provided the next day. Ben was very very patient and most helpful. Would highly recommend to friends and neighbours."”
- Brenda. Pakenham VIC 3810
★★★★★
“ "Same day service, tech turned up on time, job done efficiently, price reasonable - what more can you reasonably ask for?"”
- Tim C. Austins Ferry TAS 7011
★★★★☆
“ "Eugene was very knowledgeable and solved my problem."”
- Phillip M. South Yarra VIC 3141
★★★★★
“ "I had a hard drive crash with (apparently) a mechanical and electrical fault. Completely non-bootable and not even recognised in the BIOS. It took a couple of weeks and was pretty expensive, but they managed to retrieve 100% of the files off the drive."”
- Derek J. Mount Gravatt QLD 4122
★★★★★
“ "The PC Doctor technician was very prompt and efficient. Thank you so much for your help. I will definitely use their service again in the future."”
- Frank K. Hazelwood Park SA 5066
★★★★★
“ "Great Service - Competitive pricing and great service despite me changing the appointment twice on the booked day, Technician (Bruce) was very competent and had the issue fixed with minimum fuss and kept me appraised of what he was doing as it was being done. I would highly recommend them, and I will be using them again when I need anything done for my PC."”
- Craig J. Pakenham
★★★★★
“ "Extremely Happy! - You get what you pay for. Extremely happy with their help, knowledge and best of all they even have a sense of humour! Will definitely use them again should the need arise."”
- Jenni A. Morley WA 6062
★★★★★
“ "The service that I received from The Original PC Doctor was excellent. Eugene, the technician was efficient, communicative and personable and each time I made contact with head office I received extremely helpful and efficient service. They communicated through email and text and also followed up on my satisfaction level. I would highly recommend this service."”
- Camille M. Fairfield VIC 3078
★★★★★
“ "Eugene was on time and very thorough with our PC and email problem. He supplied us with an antivirus and gave us a lesson in email fraud and was very helpful and incredibly knowledgeable in instructing on us how to protect our email accounts and online identity. Very happy with his service and wouldn’t hesitate to recommend Eugene from The Original PC Doctor."”
- Lizzie. Albert Park VIC 3206
★★★★★
“ "Prompt Services!! - Really happy with the prompt service. My technician James was really helpful and explained things very clearly to me. Highly recommend The Original PC Doctor!!"”
- Joe H. Park Orchards VIC 3114
★★★★★
“ "After calling I was called within a few minutes for an appointment to be made. The tech, Benjamin arrived exactly as arranged and problem solved our issue quickly and efficiently. I certainly would recommend the speedy, excellent service we received."”
- Diane B. Canterbury VIC 3126
★★★★★
“ "I was very happy with the service i recieved from the tech Gyln he was very helpful and knowledgeable I would not hesitate to recommend the Original P.C. Docter for computor repairs and service."”
- John H. Golden Grove SA 5152
★★★★☆
“ "Great clean up - I rung them up & within a couple of hrs was contacted then arranged a time to visit, only little complaint they said that they would arrive between a certain time ,they did ring saying there was a mix up with time so I had to wait a bit longer but I wasn't doing anything so it was no big deal for me. They gave me discount coz of being late plus I'm a pensioner so that was appreciated. The job was a general cleanup so all good at this stage will call them in a year & get it tidy up again unless I download some stuff I shouldn't. They are a bit cheaper than there opposition I would certainly recommend to friends & family"”
- Rhonda. Brisbane QLD 4004
★★★★★
“ "Excellent same day service. Highly recommended, will use again."”
- Melt B. Melbourne VIC 3004
★★★★★
“ "Excellent service - I did an online request for a service and they called within 5 minutes. The service guy came within 1 hour, couldn't fix the problem on the spot, but took hard drive away and had it prepared, was returned home the next morning. Great communication throughout the whole process. Would highly recommend."”
- Joanne. Forest Hill VIC 3131
★★★★☆
“ "Went over and above my expected of service in finding out the problem and then quickly fixing it. Very happy with the service."”
- Mark S. Mount Eliza VIC 3930
★★★★★
“ "PC Doctor remote help - I was getting really frustrated with installing a new computer and Andy from PC doctor was fantastic. He quickly and effectively set me up and kept me aware of my cost as we went along. Very happy with the service, very good value."”
- Noel R. Gruyere VIC 3770
★★★★★
“ "A brilliant help!! - A MAC expert!!! - Simple to understand, they provided quick and effective help to resolve my queries. I would definitely continue to use them again for any other problems or assistance that may arise. Thank you!!"”
- Tracey R. Essendon VIC 3040
★★★★★
“ "Our technician Bruce did a great job. He was very punctual, fixed our computer problem, and then connected and set up our new printer saving me much stress. He also set our computer up to do a weekly backup, something we have wanted to do for ages but didnt know how to do. Thanks Bruce. Would definitely call the Original PC Doctor again if we had another problem."”
- Sandra P. Vermont South VIC 3133
★★★★☆
“ "I have always found PC Doctor to be very professional and effective. The technician arrived ahead of the appointment time and quickly fixed the problem. I would happily recommend PC Doctor."”
- Rod S. Bentleigh East VIC 3165
★★★★★
“ "Fantastic! - I needed help with data recovery, PC doctor was able to come within a day and worked through the issue. Kept me informed throughout and was able to recover everything I needed. Highly recommended!"”
- Holly. Mitcham VIC 3132
★★★★★
“ "I’m so happy that I contacted The Original PC Doctor to fix the problem on my laptop. Emil called me to organise remote assistance within minutes of my initial enquiry, and within 2 hours my technician Carlos was on the job. It took him longer than the 45 minutes allocated to fix it and he didn’t charge me for any overtime and even gave me a discount! These guys were super friendly and helpful and I will definitely contact them for any future pc problems. Great customer service, wouldn’t recommend anyone else."”
- Lyn W. Port Pirie SA 5540
★★★★★
“ "Andy was a TROOPER! - Had an issue, he got onto it, amazingly nice guy in the process, cannot ask for anything more! (I’m from Mount Martha, date 10/9/18. Note it down 🙂 )"”
- Brendon W. Mount Martha VIC 3934
★★★★★
“ "Huge help - Andy, He is a really good pc doctor, He fixed our problem with a kind helpfull voice, remotely, he is pleasant to talk to and explanes it clearly. See you again . Thank you Andy .11/9/2018."”
- Keith L. Carrum Downs VIC 3201
★★★★★
“ "Service call on computer - I was very satisfied with the service given by the technician. He solved the problem to my entire satisfaction and was a very pleasant person to deal with."”
- Graham M. Vermont VIC 3133
★★★★★
“ "I was very happy with Andy, the technician, who installed my new computer. He was very helpful and extremely patient with me because I lack in computer knowledge. I would definitely recommend the ""Original PC Doctor"" to all because they are simply the best."”
- Caterina C. Tootgarook VIC 3941
★★★★★
“ "Fixed the problem - Glyn was very good and was able to come up with a solution to our problem . I have no problems recommending him. The only question I have is why $90 callout fee then charge $40 per 15 mins as soon as he arrives. I would have thought the first 15 mins would be in the $90."”
- Paul. Greenwith SA 5125
★★★★☆
“ "Product Review - Hi, I have been a customer since October 2013 - I have used your service on many times and paid hundreds of dollars in service costs. Surely this should be a confidence in using your service."”
- Donald L. Ringwood VIC 3134
★★★★☆
“ "Very Happy with the outcome - I found the process fairly easy to navigate and was satisfied with the service I received. Joseph was both patient and informative explaining the process in language I could relate. I personally prefer messages via e-mail rather than text mainly because it is easier to read."”
- Brian R. Bethania QLD 4205
★★★★★
“ "So good, I'll be using Original PC doctor again - 5 stars, and here's why. Several weeks ago, they sent Andrew to help me when my laptop computer failed to reboot despite me trying to do everything that Dell and Google said to do. He was easy to deal with, highly informed and efficient. While Andrew was here at my home, I asked if he could install a SSD (solid state drive) in another computer of mine. Yep, no problem. While we talked, he checked the price of the unit at the cheapest supplier around. Obviously he had to get that unit from the store, which he did in the days that followed. And he was very flexible, working in with the fact that we were going to be away from home. Anyhow, long story short... the net result is that both machines are up and running for a very agreeable price, so I'll be calling on him again if ever the need arises. FIVE STARS for Andrew and for the central office staff who kept in contact during the prelim and while the work was being done."”
- Gary H. Banks ACT 2906
★★★★★
“ "iMac hard drive crashed and took the machine to Apple Highpoint. New Hard Disc installed but returned without the operating system installed. Had a back up on a Apple timemachine which would not load because no operating system. Cannot express how grateful I am to PC Doctor for getting the iMac running but more importantly getting all the data back on the new disc."”
- Tony N. Parkville VIC 3052
★★★★★
“ "Extremely happy with their service, problem was resolved within the half hour. Would definitely use them again."”
- Ines B. Templestowe Lower VIC 3107
★★★★★
“ "Excellent customer service - Technician arrived at agreed time, friendly and very polite, completed job in a timely manner. Great customer service and will use for any future computer jobs."”
- Sarah. Frankston VIC 3199
★★★★★
“ "Fantastic and friendly service - My computer was not working so I rang The Original PC Doctor and the next day Hamish arrived, He fixed the computer and now it is going perfectly. I will have no hesitation in advising my friends to use The Original PC Doctor."”
- Dawn B. Pinjarra Hills QLD 4069
★★★★★
“ "Problem Solved! - I rang PC Doctor. Our email issues were fixed remotely by a technician. He not only solved our current issues but offered advice on how to prevent future problems. This service is easy to use and our problems were fixed within an hour of calling."”
- Dianne. Yallah NSW 2530
★★★★★
“ "Had several PC faults, no internet the main one, Bruce diagnosed a faulty modem and returned to comp - Polite , punctual, rapid and determined service. Will definitely use your services if/when needed. The prompt follow up customer service was also worthwhile. Regards James B."”
- James B. Maryknoll VIC 3812
★★★★★
“ "Couldn't be happier with Tim, he solved all our networking issues and our system is working again! We highly recommend The Original PC Doctor."”
- Kylie T. Rowville VIC 3178
★★★★★
“ "Great service, very quick and thorough, had issue fixed on same day as issue arose, customer service extremely helpful and would definitely use again if I had any issues with my PC."”
- SG. Hobart TAS 7000
★★★★★
“ "Prompt and efficient service from a very pleasant and knowledgeable technician."”
- Neville H. Panorama SA 5041
★★★★★
“ "Always quick, professional and very helpful. Highly recommended."”
- Louise C. Seaholme VIC 3018
★★★★★
“ "Prompt and Professional - We were very impressed with the prompt and professional service provided by Michael. All required work was completed and Michael was very courteous and reviewed the work done with us. Any queries or processes were shown to us without hesitation. We’re glad we did a review on google to find the right company to assist us. We can highly recommend PC Doctor to anyone requiring assistance and we won’t hesitate to use their service again if/when required."”
- Colleen B. Port Kennedy WA 6172
★★★★★
“ "I used The Original PC Doctor in Canberra recently and found the service to be excellent. Our technician, Andrew, was punctual, efficient and highly knowledgeable. He fixed the issue with my laptop. Being able to have them come to me was so convenient. Highly recommended!"”
- Rebecca G. Braddon ACT 2612
★★★★★
“ "Very professional - Andy was excellent and fixed our problem quickly and explained what he was doing as he went. I was very impressed with the service."”
- Zelia J. Shoreham VIC 3916
★★★★★
“ "Always quick, professional and very helpful. Highly recommended."”
- Dawn C. Gaythorne QLD 4051
★★★★★
“ "James has provided a great quality service, resolving my IT issue in an efficient and transparent way. His attitude was highly professional and very flexible towards my enquiries. I recommend Original PC Doctor's IT services to anyone as very efficient and cost effective, and will continue using their services for future maintenance of my laptops."”
- Alex K. Dulwich Hill NSW 2203
★★★★★
“ "Amazing Service -Anazing customer service, helped me get onto someone straight away, came to my house and fixed the problem moments after I called them, very friendly and helpful, couldn’t raye high enough, would certainly use them again."”
- Darcey C. Sydney NSW 2000
★★★★★
“ "Technician made contact promptly and agreed a time to arrive but due to another job we negotiated a new time a couple of hours later-no problem. Tech was courteous, knowledgeable, well dressed and a true professional."”
- John R. Tascott NSW 2250
★★★★★
“ "Great service. Easy to work with and a friendly manner."”
- Janet C. Nambour QLD 4560
★★★★★
“ "Great Services !! - James has provided a great quality service, resolving my IT issue in an efficient and transparent way. His attitude was highly professional and very flexible towards my enquiries. I recommend Original PC Doctor's IT services to anyone as very efficient and cost effective, and will continue using their services for future maintenance of my laptops"”
- Alex K. Dulwich Hill NSW 2203
★★★★★
“ "Ethernet Power extensions - Sourced the details via the Internet, and had no trouble. Response was prompt, and service offered was very good. Technician was knowledgeable and understood the problem, and detected the problem quickly, then provided a working option to rectify it."”
- Kevin H. Glenunga SA 5064
★★★★★
“ "Problems assoicated with aging- Hardware, Softwares and (operators?) - This was a fix of a 'password' problem initiated by Telstra. Your Tech (Vishal) completed the interrogation of their operator via ""Smart Chat"" and asked all of the appropriate questions to fix the Bigpond outage. At the end, before he left, we discussed aging hardware, and the fact that Microsoft may soon diminish support for Windows 7. I volunteered to carry out a system back-up which was also troubling my schedules (usually about a 2-3 hour task). This procedure progressed as expected for the first hour, or so, then started to create a copy of the OS (and SLOWED). I let it run and it ""completed successfully"" about 35 hours later. Is this a symptom of the aging process?? Ask Vishal, as he knows my set-up."”
- William. Glen Waverley VIC 3150
★★★★★
“ "Good service - Very easy to set up appointment. Fast and efficient service. I would use PC Doctor any time I can again."”
- Hennie P. Onkaparinga Hills SA 5163
★★★★★
“ "This is the second time we have used the Original PC Doctor, this time for help with a laptop and was lucky enough to get Eugene again and excellent technician he's professional, informative and efficient. we would not hesitate to use this company again if we had the need to and would recommend them."”
- Brenda. Skye VIC 3977
★★★★★
“ ""Super happy with the prompt service. Communication was great. Eugene even helped carry in my groceries!"”
- Karryn S. Port Melbourne VIC 3207
★★★★★
“ "Very pleased with this service. Would recommend Original PC Doctor for anyone who wants prompt attention with their computer."”
- IBR. Adelaide SA 5000
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