Contact Us
Getting in touch with us is easy. If you are on a phone or tablet, you can click your capital city icons below to call straight through our helpdesk team. One of our highly trained, experienced and friendly helpdesk staff can best advise you on how to solve any computer or technology problems. We can then arrange one of our local technicians to assist you at your home or business at a time that is convenient for you.
Select your city below
Head Office
Unit 16,
87-91 Heatherdale Road
Ringwood Victoria 3134
Field Office
Level 36, Gateway
1 Macquarie Place,
Circular Quay
Sydney NSW 2000
*Office for corporate use only
Field Office
Westpace House
Level 24,
91 King William Street
Adelaide SA 5000
*Office for corporate use only
Field Office
Level 19,
10 Eagle Street,
Brisbane QLD 4000
*Office for corporate use only
Field Office
Nishi Building
Level 9,
2 Philip Law Street,
New Acton
Canberra ACT 2601
*Office for corporate use only
Field Office
Brookfield Place
Level 11,
125 St Georges Terrace,
Perth WA 6000
*Office for corporate use only
Field Office
Level 1,
48-50 Smith Street,
Darwin City NT 0800
*Office for corporate use only
Field Office
Suite 502,
15 Albert Avenue
Broadbeach QLD 4218
*Office for corporate use only
Contact – General Information
Here is some additional ways in which to get in contact with us, for anything else there is a contact us form at the bottom of the page.
Phone : 1300 723 628 (1300 PC DOCTOR)
Calling from overseas : +61 3 9937 1230
Mobile Phone : +61(0) 410 185 925
SMS : Click here to send us an SMS
Email : [email protected]
National Relay Service: If you are Deaf or Hard of Hearing or have a speech impairment, contact 1300 723 628 through the National Relay Service:
- TTY users phone 133 677 then ask for 1300 723 628
- Speak and Listen users phone 1300 555 727 then ask for 1300 723 628
- Internet relay users connect to the NRS then ask for 1300 723 628
- NRS App users connect to the NRS then ask for 1300 723 628
- SMS users to send a text message to 0423 677 76 then ask for 1300 723 628
For more information, please contact the National Relay Services helpdesk on 133 677 or to visit www.relayservices.gov.au website.
Head Office : Unit 16\87-91 Heatherdale Road, Ringwood 3134*
* Please note we service all Australian metropolitan areas and have local technicians in most suburbs.
Hours: Head office is open Monday to Friday between 9:00 am – 5:30 pm AEST, we do book on-site and remote support jobs between 8:00 am – 8:00 pm Monday to Friday and 9:00 am – 5:00 pm Saturday and Sunday.
We are delighted to provide our clients a 24 hour/7 Day a week call service, where you can call and speak to a real person here in Australia and leave a message for us. If you leave a message with the call service centre during business hours, we will contact you back within 30 minutes or less. If you call outside of our business hours these will be attended at the start of the next business day.
Payment Methods: Cash, Credit Card and BPAY. Credit Cards that are accepted are; Visa, MasterCard, American Express and Diners Club. We do accept EFTPOS cards on-site but they must have a VISA or MasterCard stamp on them.
For Windows Remote Support – Click Here to Download
For Mac Remote Support – Click Here to Download
